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Hurricane Odile Impacts Los Cabos, Mexico

October 8, 2014 / 449 Comments

ONLINE DONATION:  Baja California Disaster Relief Raised so far!

Hurricane Odile Los Cabos Recovery and Reopening Mexico Travel

– Cabo Recovery Underway
– Live Cabo Webcams
– Airport Information
– General Hurricane Info
– Villa Updates
– Resort Reopening Updates
– Activity Vendors

Our team has been closely monitoring the impact of Hurricane Odile on Los Cabos and the rest of Baja California Sur. Odile struck Cabo San Lucas the night of September 14, 2014, bringing strong wind, rain and powerful surf. The recovery efforts are well under way in Los Cabos, with power restored, Mexican governmental agencies on the ground providing local support, many resorts and villas deep into the cleanup phase and reports of many restaurants, shops and grocery stores reopening. Banks have reopened as well. All signs are promising for a rapid recovery. Phone, cell and internet service has been restored. As tourism lies at the heart of the Los Cabos economy, we’re confident that the destination will be fully operational in the coming weeks and months.

Los Cabos Hurricane Odile Recover Photos
Villa la Estancia Beach Resort, September 23, 2014

See Current Photos from the Recovery Effort Here!

Update 10/2/14 – BCSNoticias.com (en Español) is reporting that 99% of power has been restored in Baja California Sur, and 97% in Los Cabos.

Update 9/25/14 – President Enrique Peña Nieto revisited Los Cabos today and stated that “The supply of electric power has been recovered by the 74 % in Baja California Sur and 41 % in Los Cabos. My commitment is that in 9 days power will be restored completely.”

Update 9/25/14 – The Mexico Tourism Board reports that telephone service, potable water and Internet have been fully restored in the city of Cabo San Lucas proper. Power has been restored in the city by 35%, with the remainder expected to be restored by the end of next week. Government agencies continue to work on restoring services throughout the rest of Los Cabos. Source: Travel Weekly

Because we have specialized in Los Cabos travel for over 25 years, we have deep roots in the community, with many friends, colleagues and family throughout the region. Our sincere hope is to share our extensive resources and positive energy toward the recovery and rebuilding effort for this beautiful destination.

If you are a current guest of ours in Los Cabos, our team is doing our best to reach you in order to provide assistance. For current Earth, Sea & Sky Vacations guests only (CaboVillas.com), contact (831) 274-6366  for more information (we cannot assist guests with reservations booked through other travel providers or hotels directly). If you need immediate emergency assistance in Los Cabos, dial 066. For general Los Cabos information or reservations, call us at 1-855-745-2226.

Airport Information:

At the moment, the San José del Cabo International Airport (SJD) was damaged during Hurricane Odile. The airport reopened to commercial domestic and international flights on October 3rd. For the latest flight information, contact your airline directly for updated status. The CSL Airport (small jet airport / private flights) reports that they are operating. The airport in La Paz (LAP) is also currently operating and the road from La Paz to Los Cabos is open.

Update 10/3/14 – Grupo Aeropuerto del Pacifico has issued a press release stating that the San José del Cabo International Airport (SJD) has reopened as of 10/3/14 for domestic and international flights and that continuing repairs will be ongoing.

Update 10/2/14 – BCS NOTICIAS is reporting that the SJD airport will reopen to commercial flights ahead of schedule on Friday, October 3rd.

Update 9/25/14 – Travel Weekly is reporting that during a meeting of travel industry suppliers and the Mexico Tourism Board, Grupo Aeropuerto del Pacific (the organization that runs the SJD airport) expressed that some commercial carriers will begin flights again to Los Cabos “within a day or two” October 8th. Alaska, Southwest and Delta are expected to be among the airlines to begin some flights at that time. 

Update 9/23/14 – Grupo Aeropuerto del Pacifico has issued a press release stating that the San José del Cabo International Airport (SJD) will remain closed to commercial traffic until at least October 8 (with only official and humanitarian flights occurring during this time frame). The official reopening date of SJD to commercial flights following repair of the terminals remains to be announced.

UPDATE 9/19/14 – Relief flights continue today by both military and select commercial airlines.

UPDATE 9/18/14 – A few commercial carriers are have contributed to the evacuation effort with relief flights, including Alaska Airlines (Also: Alaska update 9/19/14), Southwest Airlines, American Airlines and WestJet.

UPDATE 9/18/14 – According to BCS Governor, Marcos Covarrubias, 10,000 tourists were evacuated yesterday. Evacuations continue today. He also reports that the government is working on re-establishing gas stations, banking and some other services today.

UPDATE 9/17/14 – San José del Cabo International Airport (SJD)  has been working diligently to facilitate the clean up effort of removing debris in order to reopen the airport to commercial carriers as soon as possible. However, given the extensive damage to the terminal buildings, it will take several weeks before they reopen the terminals to travelers. The control tower, runways and ramps were quickly repaired yesterday to allow the Mexican Air Force to commence the emergency evacuation airlift without delay. This on-going airlift is also transporting much needed food and medical supplies to the affected areas of the Los Cabos region. Grupo Aeropuerto del Pacifico Press Release 9/17

UPDATE 9/17/14 – El Aeropuerto Internacional de La Paz (LAP)  will likely resume normal commercial operations shortly. Grupo Aeropuerto del Pacifico Press Release 9/17. The press release indicates it may take up to “10 days” to reopen SJD. We will continue to monitor for information.

UPDATE 9/17/14 – Mexican military aircraft have begun evacuating tourists from the region. Tourists are being flown via military airlift to Tijuana, Mexico City, Guadalajara or Mazatlan in order to catch connecting flights back home (source). Reports indicate that the Mexican military is coordinating directly with resorts housing visitors as to the timeline for evacuation in order to proceed in an organized fashion. We will update as more information becomes available. Some commercial aircraft are also arriving in the region as well in order to support the evacuation effort. More: Wall Street Journal: Mexico Evacuates Tourists (9/17)

If you are a current guest not staying in a resort, contact the US consulate in order to find out more information about the evacuation process (contact info below).

General Information:

U.S. Consulate The U.S. Consular Agency in Los Cabos, Mexico is located at the Shoppes at Palmilla local 221-B, Transpeninsular Highway Km 27.5, San José del Cabo. If you are a U.S. citizen in need of urgent assistance, emergency number for the U.S. Embassy/Consulate is (619) 692-2154 (dialing from the U.S. 011-52 + phone number). See the U.S. Consulate Hurricane Odile page for more information. Visit  Smart Traveler Enrollment Program to register your name with the State Dept. for future travel.

The State Department has established a crisis hotline to respond to inquiries about current conditions and loved ones visiting Los Cabos. If you require assistance personally, or need to inquire on behalf of a friend or family member, use:
From the U.S. & Canada: 1-888-407-4747
From Overseas: 1 202-501-4444
Email: OdileEmergencyUSC@state.gov

Alternate method to contact the State Department: https://tfa.state.gov/ccd/

Canadian Citizens: Canadian Foreign Affairs, Emergency assistance 1-800-387-3124

For those seeking information on local residents we are still seeking a reliable local governmental contact. We will update this page as info becomes available.

Mexican Red Cross (dialing from the U.S. 011-52 + phone number)
For donations and assistance.
(624) 143-7869
(612) 122-1222

General Information from the Mexico National Civic Protection Ministry En Español: https://proteccioncivil.gob.mx/ 

Baja California Disaster Relief Fund

The recovery process is well underway, with the Mexican military on the ground providing support and cleanup efforts ramping up. Many positive reports this morning from Los Cabos with regard to progress.

Villa Updates

Our wonderful local Cabo team is currently still assessing and recording the condition of our 100+ vacation rentals throughout the region. Due to limited communication and other challenges with reaching all of the properties throughout Los Cabos, this process is still not complete. If you are a current client with an existing reservation at one of our villas, please contact us to discuss.

 

Resort Updates

Official re-opening estimates and resorts reopened to date:

  • Bahia Hotel – OPEN
  • Barcelo Grand Faro – OPEN
  • BelAir Resort and Spa Los Cabos – OPEN
  • Cabo Villas Beach Resort – OPEN
  • The Resort at Pedregal – OPEN
  • Casa del Mar Golf Resort & Spa – November 15, 2015
  • Casa Dorada Los Cabos – OPEN
  • Casa Natalia – OPEN
  • Dreams Los Cabos -OPEN
  • El Ganzo – November 1, 2015
  • Esperanza, An Auberge Resort – OPEN
  • Fiesta Americana Los Cabos – OPEN
  • Grand Solmar – OPEN
  • Guaycura – OPEN
  • Hacienda Beach Club – OPEN
  • Hacienda Encantada – OPEN
  • Hilton Los Cabos – OPEN
  • Hyatt Ziva – August 15, 2015
  • Las Ventanas – OPEN
  • Marina Fiesta – OPEN
  • Marquis Los Cabos – OPEN
  • ME Cabo – December 15, 2015
  • Melia Cabo Real – Will be reopening as Paradisus Cabo Real tentatively June 2017
  • One&Only Palmilla – OPEN
  • Playa Grande – OPEN
  • Pueblo Bonito Los Cabos – OPEN
  • Pueblo Bonito Rose – OPEN
  • Pueblo Bonito Pacifica – OPEN
  • Pueblo Bonito Sunset Beach – OPEN
  • Riu Palace – OPEN
  • Riu Santa Fe – OPEN
  • Royal Solaris – OPEN
  • Sandos Finisterra – OPEN
  • Secrets Puerto Los Cabos – OPEN
  • Sheraton Hacienda del Mar – OPEN
  • Solmar Resort – OPEN
  • Villa del Arco – OPEN
  • Villa del Palmar – OPEN
  • Villa La Estancia – OPEN
  • Westin – January 2017
  • Wyndham – OPEN

Casa Natalia

Update 10/8/14 – We are happy to inform our guests and patrons that cleanup is underway at the hotel. In fact, with new paint and trees, the hotel and restaurant will reopen newer and nicer than ever before. In order to match that promise, and to ensure we are providing the highest level of service to our guests, we have updated the reopening dates of the property. The new reopening date for Hotel Casa Natalia and Mi Cocina is November 1st, 2014.

AMResorts Update (Marquis Los Cabos, Casa del Mar Golf Resort & Spa, Dreams Los Cabos and Secrets Puerto Los Cabos

Update – Casa del Mar Golf Resort & Spa expected to reopen November 15, 2015 (no longer Zoetry)

Update 05/30/15 – DREAMS: Our staff in Los Cabos is working very hard to not only restore Dreams Los Cabos Suites Golf Resort & Spa, but to make it better than ever. For this reason, and as a continuous effort to ensure the best possible product and services for our clients, the new reopening date for the resort is October 1, 2015.

Update 4/8/15 – The Marquis Los Cabos has reopened (no longer AM Resorts).

Update 4/8/15 – Our staff in Los Cabos is working very hard and committed to not only restoring Dreams Los Cabos Suites Golf Resort & Spa, but to making it better than ever. For this reason, and as a continuous effort to ensure the best possible product and services for our guests, the new estimated reopening date for the resort is July 1, 2015.

Update 2/25/15 – the new estimated reopening date for Dreams Los Cabos resort is July 1, 2015.

Update 1/26/15 – The Marquis Los Cabos will be reopening March 1, 2015 and will no longer be associated with Secrets.

UPDATE 12/26/14 – The revised reopening date for Dreams Los Cabos Suites Golf Resort & Spa is estimated to be scheduled for June 1, 2015. Also, please be advised that Zoёtry Casa del Mar Los Cabos continues to remain closed until further notice as previously reported.

UPDATE 11/20/14 – Please be advised that Zoëtry Casa del Mar Los Cabos and Secrets Marquis Los Cabos, have experienced an undefined delay and will remain closed until further notice. We will continue to proactively update you with new information as it is received.

UPDATE 11/4/14 – In an effort to ensure the best possible product and services for our mutual clients, the new estimated reopening date for both Zoёtry Casa Del Mar Los Cabos and Dreams Los Cabos Suites Golf Resort & Spa is March 1, 2015.

UPDATE 10/13/14 – Reopening dates for Zoetry Casa del Mar and Dreams Los Cabos extended to December 20, 2014. We are fully committed to bringing you the best possible product in Los Cabos. We are also committed to continually providing our industry partners with the most up-to-date information, as soon as possible. In an effort to satisfy the needs of our mutual clients and ensure we are providing the highest level of service, a recent decision has been made to place an enhanced focus on Dreams Los Cabos and Zoetry Casa del Mar. As a result, additional investments are being made in order to deliver the best product possible, extending the re-opening date of both resorts

UPDATE 10/6/14 – In an effort to ensure we are providing the highest level of service, a recent decision has been made to place an enhanced focus on Secret Marquis Los Cabos. As a result, we are requiring an extension of the re-opening date of Secrets Marquis Los Cabos to December 20, 2014.

UPDATE 9/22/14 – In order to satisfy the needs of our mutual clients and ensure we are providing the highest level of service, we are amending the reopening dates of our properties. The new reopening date for all resorts in Los Cabos is November 15th.

UPDATE 9/19/14 – We are extremely pleased to confirm that all remaining guests have left Los Cabos. As a reminder regarding hotel status: Based on initial reports with respect to clean-up time necessary, we have extended the reopening date of Zoëtry Casa del Mar, Secrets Puerto Los Cabos, Secrets Marquis and Dreams Los Cabos to October 15th. Please note communication lines are still limited. We will continue to do our very best to give you information as it is received.

UPDATE 9/18/14 – The airline transportation efforts in Los Cabos are now a government operation in conjunction with scheduled airlines. As this is an on-the-ground procedure, limited information is available. All tourists have been or will be flown to domestic Mexican airports. Travel agents and tour operators may work to assist in scheduling customer’s flights from Mexico to their home airport upon the arrival at their flight’s destination in Mexico. We are doing our best to gather details in order to inform you of the most updated information.

During the storm, all guests from Zoëtry Casa del Mar Los Cabos and some guests from Dreams Los Cabos have been sheltered at Secrets Puerto Los Cabos Golf & Spa Resort. At this point in time we are pleased to inform you that a large number of guests flew out yesterday. Additional guests received transportation to the airport this morning and it is our understanding that they will fly out this afternoon.

Information regarding hotel status: Based on initial reports with respect to clean-up time necessary, via this notification, we are extending the reopening date of Zoëtry Casa del Mar Los Cabos, Secrets Puerto Los Cabos Golf & Spa Resort, Secrets Marquis Los Cabos and Dreams Los Cabos Suites Golf Resort & Spa to October 15th.

9/16/14 – We would like to update you on the latest after Hurricane Odile. First and foremost, we would like to reiterate that all guests and staff are safe and secure. Our resorts have sustained cosmetic damages and substantial debris, yet no serious structural damages. If you are scheduled to arrive in Los Cabos from now until September 23rd, please contact your original reservation source to update your booking. At this time the Los Cabos International Airport remains closed. We will continue to keep you updated as more information is available. We thank you for your patience at this time.

9/15/14 – We would like to update you on the condition of the Los Cabos region due to Hurricane Odile. As we have previously communicated, all guests on property are safe and sound. We are continuing to assess the status of the resorts as well as working to receive updated information from public authorities regarding infrastructure. Our communication lines are extremely limited at this time but we will be in touch once we have additional news to share.

Bahia Hotel & Beach Club

Update 9/25/14 – Great news: We’ve been able to move up our reopening to October 8

Update 9/22/14 – We are pleased to inform you that we at the Bahia Hotel and Bar Esquina are all doing well and working diligently toward a quick reopening after Hurricane Odile. With that in mind, we’d like to inform you that we plan to reopen the doors of the Bahia Hotel and Bar Esquina no later than October 30, 2014, if not sooner.

UPDATE 9/18/14 – The Bahia suffered only minimal damage, but we will nonetheless need to close for repairs. All reservations for October and the remainder of September will need to rescheduled on a case by case basis. There will be no charges for cancellations. And we hope you will visit Los Cabos just as soon as possible.

9/17/14 – For those of you who missed last night’s post, we want to assure you that all Bahia, Bar Esquina, and CABO SUP guests and staff members have been reported as safe and sound. In fact, there have been no reported casualties due to Hurricane Odile at this point. And the Bahia Hotel suffered no major damage. Due to downed power and phone lines, communications in and out of Baja California Sur are extremely limited. The government is working with the phone company to restore service as soon as possible. The Los Cabos International Airport was badly damaged, and it doesn’t have the infrastructure to handle incoming air traffic. It’s unclear when the airport will reopen. Nevertheless, the government and army are working to evacuate 26,000 foreign tourists and 4,000 Mexican tourists, who will reportedly fly to Mazatlan, Tijuana, and Guadalajara before connecting to flights to their respective home towns. Alaska Airlines and other carriers have updates on their websites that may provide you additional information. Engineers from the Federal Electrical Commission and workers are already en route (or in Los Cabos) to to address the issues with re-establishing electrical power and drinking water. (The La Paz and Loreto airports are also reported as being closed at this time.) We will continue to provide more information just as soon as we get it. Thank you for your continued patience and your support.

Barcelo Grand Faro

Update 9/23/14 – “Barceló Grand Faro Los Cabos Hotel informs you that after a thorough assessment and evaluation of the property and due to some damages caused by Hurricane Odile mainly in the infrastructure in the Destination as the Airport, we need to place a stop sell of the hotel in all Room categories from now until November 2nd 2014 , the hotel will reopen the sales on Monday November 3rd 2014 that the hotel will be ready and open to welcome again all valued guests.

9/15/14 – We are glad to announce all guests on property are safe and secure, every safety action was taken on the right place on the right moment, we will provide a report later on for further guests who had already reserved with us for the following days. Communications are still poor by this moment but we trust this will be fixed on the following days.Los Cabos International airport will remain closed until further notice. If you have questions or concerns outside of the storm damage or airport closure, please your travel agent or tour operator. Thanks for all your support.

Bel Air Los Cabos

Update 10/3/14 – Our specialists estimate will finish these improvements what Bel Air Los Cabos will be upgraded in record time and tentatively re-open by December 22, 2014.

9/22/14 – The Bel Air Los Cabos in San Jose del Cabo will return to regular operations by November 1st. The safety of all our guests and employees was our primary concern and we worked quickly to arrange air transportation come back home for all guests who were at the property.

Cabo Villas Beach Resort

UPDATE 9/25/14 – Cabo Villas will be open September 29.

Update 9/22/14 – As of now, we still plan to have the 90 units open by Sept 27th, but we realize that some of you are having a difficult time in finding airlift prior to Oct 4th. We expect clarity here within the next 48 hours.

9/18/14 – With the aid of the local government, we were able to send our remaining guests home yesterday. As strange as it sounds, many tears were shed, as some great friends were made throughout the hurricane experience. Many guests volunteered to help clean up and showed true “familia Cabo Villas” spirit. We love you all.

Capella Pedregal

Update 12/1/14 – The Resort at Pedregal, Los Cabos’ premier, ultra-luxury, landmark destination resort, today announced that it is targeting a soft reopening on January 31, 2015.

Update 10/20/14 – Estimated reopening: January 15, 2015. Thank you for your continued patience and support during this very difficult journey. Capella Pedregal has completed its assessment of the damage resulting from Hurricane Odile, and as reported earlier, the damage to the hotel was not severe and our initial goal was to be operational the earliest date possible. Unfortunately, the items needed for our hotel to be fully operational are estimated to be delivered and installed in January 2015.

Update 9/30/14 – Thank you for your patience and support during this very difficult time. Capella Pedregal is continuing its assessment of the damage resulting from Hurricane Odile, which made landfall in Cabo San Lucas late in the evening on September 14th. We have not determined an exact date we will be able to accommodate guests at this time. We understand many of you are concerned with your upcoming vacation plans. Guests with reservations arriving during the dates of September 15th-October 31st will receive a full refund.

UPDATE: 9/17/14 – We are extending the deposit refund date to October 15th.

All hotel guests and Capella Pedregal employees are safe and we thank you for your concern. Capella Pedregal is currently completing its assessment on the effects of Hurricane Odile. We look forward to welcoming guests after a full clean-up is completed.

9/15/14 – Capella Pedregal is currently completing its assessment on the effects of Hurricane Odile.

UPDATE: We are extending the deposit refund date to October 15th.

Casa Dorada Los Cabos

9/20/14 – Even though we are proud of our speedy recovery, we realize that unfortunately some of our guests were unable to vacation at Casa Dorada during their scheduled dates due to the temporary closure of our property caused by Hurricane Odile. Guests who were scheduled to arrive at Casa Dorada between September 15th and October 8th, 2014 will be able to change their travel dates or cancel and receive a full refund. Please make arrangements through the same channel through which you made your original booking. We hope to see you soon!

Casa del Mar Condos

9/19/14 – Staff and families of property management company, Dinamic are OK. Unfortunately for Los Cabos area the damage is extensive, right now we do not have electricity and water service, barely some local phone land line, no internet & limited cell service, so it is hard to have communication to the outside. Casa del Mar suffered a bit of damage. There are some condos that had water damage, some with almost no damage, a lot of condos with broken windows and some of the condos unfortunately very bad damage. Diana & team are hard at work cleaning and taking a full inventory of the damage.

El Ganzo Hotel

Update – Estimated reopening date November 1, 2015

11/24/14 – We will reopen next year, we do not have a date yet so stay tuned.

9/29/14 – Right now we are still evaluating the damages to the property and we do not have an exact opening date yet.

9/19/14 – El Ganzo sincerely regrets that due to the massive hurricane Odile we are unable to reopen until further notice. We are happy to report that El Ganzo was able to evacuate all guests and employees early on Sunday morning. We are currently reviewing damage. Thank for your confidence and we look forward to welcoming you to the new and beautified El Ganzo Hotel.

Fiesta Americana Grand Los Cabos

Update 9/19/14 – The POSADAS leadership team has completed its evaluation of storm damage from Hurricane Odile to Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa. Based upon the review of conditions both at the property and in the destination, the resort will remain closed through November 15, 2014. The reopening of the property will coincide with the arrival of a large group which will fully utilize the resort facilities, with individual arrivals beginning November 23, 2014.

Update 9/17/14 – We thank you all for your warm messages of support and concern for our guests and staff. We are glad to announce all guests staying at the resort and staff are safe at the property. Due to the effects of Hurricane Odile, Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa have temporary suspended any arrivals until September 30th. Hurricane Odile has caused cosmetic damages in some parts of our hotel but no structural damage was caused. We are working hard to restore services as soon as possible.

9/16/14 – Due to Hurricane Odile, reservations at the Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa are temporarily suspended from September 15th to 22nd. We would be happy to offer you other beach and vacations destinations during this time period.

Hacienda Beach Club & Residences

Update 9/22/14 – The Mexican government is installing emergency electricity plants and has intensified efforts to restore a fresh water supply to the state. Additional shelters for those displaced are being built and more than 8,000 federal troops and police are aiding with distribution of food, water and other supplies. Thank you for the outpouring of support for our community. Stay tuned for additional information to assist with relief efforts. We are continuing to diligently evaluate and report on damage from Hurricane Odile. Our team is working hard on clean up and repair efforts and rest assured that we have 24-hour security at Hacienda to monitor all developments.

Update – 09/18/14 – Our team is working hard to try to have Hacienda ready for you as soon as possible; we do not have electricity and water. We estimate that we will start after Oct. 15th

Update 9/17/14 – Hacienda Beach Club & Residences is currently without power, internet and phone service. The resort community is expected to be without power for the next 15-20 days. We apologize for the inconvenience and thank you for your understanding and support during this time. We’ll continue to provide updates and news as it becomes available.

Hacienda Encantada and Marina Fiesta

UPDATE 9/23/14 – Mexico Grand Hotels will reopen October 11th, 2014.

UPDATE 9/19/14 – Marina Fiesta: Today, we are happy to announce that we have minimal damages at our hotel due to the recent hurricane. All guests that were staying with us prior to the hurricane have been transported safely out of Los Cabos. At this time, we will remain closed until October 15 to conduct the proper repairs on-site.

UPDATE 9/19/14 – Hacienda Encantada: We have minimal damages at our hotel (public areas, lobby and one restaurant where the most affected) due to the recent hurricane. All guests that were staying with us prior to the hurricane have been transported safe out of Los Cabos. At this time, we will remain closed until October 15th to conduct the proper repairs on-site.

UPDATE 9/16/14 – We are pleased to report that while our international airport remains closed, preparations are currently underway to transport tourists remaining in Los Cabos via military and commercial airlift. According to the Mexican Federal Government, these special flights are slated to begin as early as today or tomorrow, conditions permitting. As always, as more information becomes available to us, we will continue to share it with you. For more specific flight information and availability, we recommend that you contact your carrier.

9/15/14 – We wanted to provide you with an update on the current status at the hotels due to the aftermath of Hurricane Odile. Everyone at the hotels – employees and guests – are all safe. Due to the Hurricane that hit last night, some damage has been reported at the hotel. Our first, and of course immediate priority, is to ensure that all guests and valued employees remain safe. We will be conducting a full assessment on-site and will continue to keep you all updated in the coming days. Thank you for all of your well wishes and continued thoughts.

Hilton Los Cabos

Update April 2015 – We are looking forward to welcoming back guests on July 1, 2015 with a redefined luxury experience

Update December 2014 – We will not be able to operate on regular basis until June 1st, 2015.

Update November 2014 – The hotel is closed to arrivals and is not accepting existing or new reservations through March 1, 2015.

Update 9/22/14 – We are not taking any additional reservations from now until January 20, 2015. As of the reservations between now and December 19th, they must be cancelled. Those reservations between December 20th and January 20th remain the same.

9/18/14 – As a result of the impact, the resort is currently closed to new bookings and arrivals. We are presently assessing the full extent of physical damage and will share an update on hotel status once completed.

Update – 9/17/14: We want to thank you again for your continued support and all the positive messages sent our way. We would like to reiterate that all guests and team members at Hilton Los Cabos Beach & Golf Resort remain safe. Here’s the latest full update regarding Hilton Los Cabos Beach & Golf Resort: Our immediate priority continues to be the care of our guests and team members and we are doing everything we can to minimize the effect on them. Hilton Los Cabos Beach & Golf Resort continues to have power via generator, and has the necessary provisions to continue providing meals, beverages and water. Our team is doing all they can to keep guests as comfortable as possible. We have been informed that Mexican military authorities are now evacuating travelers, and have been advised that hotels will be notified when it is time for their guests to be transported. We continue working with the local authorities and tourism partners to provide the necessary updates as they become available.

UPDATE 9/16/14 – All guests and team members at Hilton Los Cabos Beach & Golf Resort have been accounted for and are reported safe. At this early stage, we do not have a definitive assessment of the damage. Our immediate priority is to care for our guests and team members and we are doing everything we can to minimize the effect on them. Currently, our team is assisting guests, providing meals and water, and trying to keep them as comfortable as possible. The hotel continues working with the local authorities and our tourism partners in the area.As a reminder, the Los Cabos airport remains closed until further notice. At this time, the hotel is closed to arrivals and no longer accepting reservations. The safety and security of our guests and team members are of paramount importance and Hilton Los Cabos Beach & Golf Resort makes every effort to ensure that all practices and standards are in line with strict safety regulations. In anticipation of the storm, the hotel immediately implemented its hurricane preparedness plan and emergency procedures. These are difficult times, not just for us, but for everyone affected by the current situation.

NOTE: Guests with existing reservations should contact their travel provider.

9/15/14 – All guests and team members are reported safe. Due to the effects of Hurricane Odile, Hilton Los Cabos Beach & Golf Resort is closed to arrivals at this time. The hotel is not accepting existing or new reservations until a definitive assessment of the damage is complete. Our immediate priority is to care for our guests and team members, and we are doing everything we can to minimize the effect on them. We’ll post more information as it becomes available. Thanks for your prayers and good wishes.

Hyatt Ziva Los Cabos

UPDATE  -Hyatt Ziva Los Cabos is temporarily closed for repairs and is now accepting reservations from August 15, 2015 and beyond.

Update 9/22/14 – Hyatt Ziva Los Cabos was part of the area affected by Hurricane Odile. The safety of the guests and employees at the resort are our primary concern and we are pleased to report that at this time we are in the final stages of arranging transportation home for all guests who were on property. We are now also in the process of assessing any damage to the property and we will be reaching out to guests with upcoming reservations either through their travel agents or directly to provide more detailed information.

Las Ventanas al Paraiso

Update 3/5/15 -This message is to inform you that the hotel will remain closed until June 30 2015.

Update 10/24/14 – We are excepting changes/cancellations for reservations up to January 15, 2015 at this time.

Update 10/20/14 – We are excepting changes/cancellations for reservations up to 12/15/14 at this time. We expect to announce the reopening date shortly and will continue to provide updates as they become available.

Update 10/4/14 – Our dedicated staff is continuing to perfect Las Ventanas al Paraiso, A Rosewood Resort to ensure that guests will return to absolute paradise in time for the 2014 holiday season. In order to be fully operational and deliver the luxury experience for which Las Ventanas is renowned, we are continuing to work with our team to determine an exact reopening date. We expect to announce the reopening date shortly and will continue to provide updates as they become available. Stay tuned!

Update 10/1/14 – We are glad to inform you that our resort will partially be reopen in November 6th with a limited number of Junior Suites, pools, and restaurants. The resort will be fully-operational mid-Dec. 2014 and it will be at time for Festive Holidays.

Update 9/22/14 – While we continue to assess the damage caused by Hurricane Odile, Las Ventanas al Paraíso, A Rosewood Resort will remain closed. As such, we are currently rescheduling all reservations with arrival dates on or before October 15, 2014. We will provide a further update regarding reservations and Las Ventanas’ reopening date as soon as we are able and we look forward to welcoming guests back to the resort.

Update 9/18/14 – Thank you again to everyone for the continued well wishes, thoughts and prayers. We truly appreciate it. In advance of Hurricane Odile’s arrival, we were able to safely move our guests to a secure location in the United States. We are happy to report that no guests or resort employees were physically harmed by the storm. We are currently fully assessing the damage caused by Odile. Until then, Las Ventanas will remain closed. We will provide another update on Monday, September 22 in hopes of letting you know when we can welcome guests back to our Paraíso.

Hurricane Odile was the strongest hurricane on record to make landfall on the Baja California peninsula, and in its aftermath, we are currently reviewing the damage it caused. This will take time, as it is still raining and the storm has not fully cleared the region. Until we can fully assess the damage and ensure the resort’s overall safety, Las Ventanas will remain closed. All guests were transferred to San Diego, a safe distance from the storm’s path, before Hurricane Odile hit Baja. We will provide updates as they become available.

ME Cabo / Nikki Beach

NEW: Reopening December 15, 2015

Update 10/8/14 – Thank you for your support during the rebuilding of ME Cabo. Our team is hard at work with renovations to ensure the property is better than ever for our guests. We will announce a reopening date later this year.

UPDATE 9/22/14 – Due to the effects of Hurricane Odile, ME Cabo is closed at this time. The hotel is not accepting existing or new reservations until a definitive assessment of the damage is complete. Our immediate priority is to assist our guests and team members, all of whom are safe. If you have an existing reservation, please call 1-888-956-3542. We will keep you posted on any new developments as they arise.

9/16/14 – Late Sunday night and throughout Monday a powerful and devastating Category 3 Hurricane Odile made landfall in Cabo San Lucas, Mexico where we have had a Nikki Beach location since 2004. While a majority of the beautiful resort town has endured catestrophic damage we are relieved to know that there have not been reports of any serious injuries or deaths.Nikki Beach Cabo San Lucas has sustained extensive damage that is still being evaluated but what’s most important to us is knowing that our 120 employees in Cabo and their families & friends are safe. We will keep everyone posted on fundraisers we will be doing around the world to provide aid to the amazing haven we all know as #Cabo San Lucas, Mexico.

Melia Cabo Real

NEW: Will be remodeling and reopening as Paradisus Cabo Real tentatively November 1, 2016

Update 9/22/14 – The resort as most of the resort in the area is not functional to welcome guests at the moment. We are happy to announce that Meliá Cabo Real was the first property that accomplished the evacuation of all the guests. During the entire situation every person received food and beverages. Our chefs served hot meals all the time.

One&Only Palmilla

UPDATE 2/6/14 – The Resort will not be ready to receive guests until the 20th April, 2015.

UPDATE 10/15/14 – We thank you for your patience as we have worked to assess the damage, and what it will take to rebuild. While we made every effort to open in time for the holidays, our opening date will be March 15, 2015.

UPDATE 9/25/14 – Since Hurricane Odile passed over Cabo, we have been ensuring our team members are safe and able to take care of their families. In addition, we have been assessing the damage and requirements to restore our resort. We have been in constant contact with local officials to obtain updates on the wider community and on the airport. This was the largest hurricane to hit the area since 1967 and the impact has been significant. It is therefore taking time to fully confirm a re-opening date although we are making every effort to be open in time for the December holidays. At this time the resort is closed and we are in the process of rescheduling and cancelling bookings with arrivals between now and December 15, 2014.

UPDATE 9/22/14 – We wish to keep you informed on the situation in Los Cabos as we receive updates and new information. The Los Cabos area was severely impacted by Hurricane Odile and we are continuing to assess the damages at One&Only Palmilla. We would like to inform you that at this time the resort is closed and we are redirecting and canceling bookings impacted with arrivals between now and November 15th, 2014. We are not taking new bookings for this period.

9/18/14 – Guests of One&Only Palmilla were evacuated ahead of the storm and no guests were at the resort when Hurricane Odile hit the area. We are still assessing the full impact of the hurricane in order to determine when the resort will reopen and are currently in the process of rescheduling and canceling reservations with arrival dates on or before October 15, 2014. We will provide further updates as they become available.

Pueblo Bonito Resorts – Pueblo Bonito Pacifica, Pueblo Bonito Sunset Beach, Pueblo Bonito Los Cabos, Pueblo Bonito Rose

UPDATE 9/29/14 – The Los Cabos International Airport (SJD) official report is projected to open again for commercial flights by October 8th. Because of this, October 8th will also be the first day that we will start receiving guests at our Pueblo Bonito Los Cabos, Pueblo Bonito Rosé and Pueblo Bonito Pacifica resorts. In order to ensure the complete satisfaction of our mutual clients during the month of October, the Pueblo Bonito Sunset Beach Resort & Spa will reopen on October 13, 2014.

UPDATE 9/18/14 – We are working hard to clean up debris and to restore operations, and if the destination is ready, our resorts will be ready to receive guests again on October 1st. We would update you on the status of the evacuation process. As previously mentioned, all of the guests at our Pueblo Bonito Pacifica Resort were to be transferred to the Los Cabos International Airport for evacuation yesterday. We are happy to report that everything went smoothly and the hotel has been successfully evacuated. Today, our Pueblo Bonito Rosé and Pueblo Bonito Los Cabos guests are being evacuated, as well as some of the Pueblo Bonito Sunset Beach guests, who are scheduled to fly out today and tomorrow. As to the status of our resorts, we would like to assure you that our dedicated team members are working hard to clean up and repair the damaged areas. And finally, we would like to inform you that engineers and workers from the Federal Electric Commission have arrived in Cabo and they are working on reestablishing the electrical power and access to drinking water. The electricity and running water at the Pueblo Bonito Sunset Beach and Pacifica Resorts have already been reestablished. Although we have backup generators and a water plant that have enabled us to provide electricity and water to guests at our resorts during these days, there is still a lack of power and drinking water in the destination itself. We are hopeful that the power will be restored soon, and will keep you updated as things progress.

We are fortunate that Pueblo Bonito Pacifica is in very good condition after the storm, and we anticipate a quick cleanup. As we have previously mentioned, our resorts did not suffer any major damages, only cosmetic damages. At Pacifica, the lobby area, restaurants and bars are all intact. The pool was not damaged; the removal of sand is the only work it will require. There is also cleanup work that needs to be done on other parts of the hotel grounds, as well as in some of the rooms, but our dedicated team is working industriously to take care of all related issues. To be sure, hurricanes make for a lot of work, but our team is confident that the resort will be ready to receive guests starting October 1st.

UPDATE: 9/17/14 – We are happy to inform you that cell phone service has been restored in the destination and you should be able to reach your loved ones on their mobile phones. Additionally, we now have WIFI service at Sunset Beach, so guests there will be able to access their emails on their devices. We do not have confirmation about the WIFI service at our other resorts yet, but we will keep you informed.

Once again, thank you so much for all of your support. We are moved by all the warm words and offers for help we have received. We would like to reiterate that all of the guests and employees at our hotels are doing well. Thanks to our backup generators and to our company’s water plant, we have been able to provide food and water to everyone, as well as provide power at all Pueblo Bonito resorts. We would also like to repeat the fact that there was no structural damage at the resorts; only cosmetic damages and a substantial accumulation of debris.

The evacuation process has been scheduled as follows: all guests at Pueblo Bonito Pacifica are being evacuated today. Tomorrow another 700 guests will be evacuated, all from Pueblo Bonito Los Cabos (Blanco) and Pueblo Bonito Rosé. Guests at Pueblo Bonito Sunset Beach will be evacuated over the course of two days: Thursday and Friday.

Evacuees will be flying to Mexico City, Guadalajara, Tijuana and Mazatlan so that they can get connecting flights from those cities to return home.

Cell phone service was restored to the destination today, and there is now WIFI service at our Pacifica and Sunset Beach resorts. Please try to contact with your loved ones via these methods of communication.

If everything goes well for the destination, all of our resorts, including will be ready to receive guests starting October 1st

For guests scheduled to arrive in Los Cabos between September 17th and September 30th please reschedule for a later date. Please make changes to your reservation by contacting the channel through which the reservation was booked.

UPDATE: 9/16/14 – Hello all! We want to let you know that we are working very hard to determine a time frame as to when our Cabo San Lucas hotels will be fully operational again. At this point, however, it is too soon to officially establish this time frame. For those of you who have reservations for this week, we recommend you that reschedule your stay for later dates. Please make changes to your reservation by contacting the channel through which the reservation was booked. If you have reservations for September 22nd or after, please stay tuned and we will continue to update you through posts on this page.

Many of you have noticed that you have not able to reach anyone in the destination today. Unfortunately, the telephone and WIFI services have been down throughout Cabo today, but we would like to assure you that all of our guests are safe and sound, and all are being provided with food.

Regarding the airports, a definite date has not been announced for the Cabo International airport (SJD) to reopen, but current advice from airlines indicate that it may reopen around September 22nd for arrivals. Local news is reporting that, according to the Secretary of Tourism, the airport’s two terminals were damaged but the airport is operable. The smaller Cabo San Lucas airport (CSL or MMSL) is not operable and is reported to be closed until October 10th.

In the meantime, the Federal Government of Mexico has announced that there will be an air bridge to evacuate tourists and residents from Los Cabos. The Tourism Ministry has announced that the National Defense ministry, the Mexican Navy, and the Communication & Transport ministry will all be involved in the evacuation process. We will keep you informed as more information becomes available.

Lastly, for those of you who have shown concern about the locals, we have reports from emergency officials in Baja California that 135 people have been treated for minor injuries from flying glass or falling objects, but fortunately, there were no serious injuries or deaths. We sincerely appreciate your warm words of concern for all of our coworkers and guests, and we thank you for your understanding and your patience as we work to restore our services and operations. Please continue to check here for more updates.

9/15/14 – Thank you for all your good wishes and prayers. We would like to inform you that all guests and team members at the Pueblo Bonito Resorts are reported safe. Hurricane Odile has damaged some parts of our hotels but no structural damage was caused. We are working hard to help our guests and cleaning up any damages to restore services as soon as possible. Please stay tuned and we will keep you posted as more information comes available.

Riu Santa Fe and Riu Palace Cabo San Lucas

9/23/14 – RIU Hotels & Resorts has set reopening dates for its two hotels affected by Hurricane Odile, the storm which struck the Los Cabos region overnight on Sunday, September 14th. Riu Palace Cabo San Lucas Hotel will reopen its doors to guests on October 9th and Riu Santa Fe Hotel will reopen just a week later on October 16th.

9/15/14 –  Riu Santa Fe Hotel and Riu Palace Cabo San Lucas Hotel have been strongly impacted by the passing of Hurricane Odile over Cabo San Lucas last night. Fortunately, all of our employees and guests are fine, and we have only suffered some damage to the properties. As a precaution, the authorities of Baja California have decided to cut electrical service, which is in addition to the suspension of the water supply due to the heavy rains. All of this is greatly hindering the efforts of our hotel staff who are working tirelessly and doing as much as possible to accommodate and care for our guests. At the moment, communication with the destination is complicated, but the authorities are already at work reestablishing all services. We appreciate your understanding and will continue to keep you informed. Update Tuesday, 9/16/14 – Communication with Los Cabos is still difficult because the telephone lines are down. We have been in touch with our colleagues, who have told us once again that everyone is fine, and they have given us the following information:

Hotel employees. We have 150 staff at the Hotel Riu Santa Fe and 120 at the Riu Palace Cabo San Lucas. Some employees left the premises yesterday to check whether their families were safe, despite the danger involved in travelling at the moment due to the floods. Many of them have returned to the hotels and others, who were not present when the hurricane hit, have joined their colleagues in looking after guests and in cleaning tasks. It is necessary to bear in mind that rooms are dispersed over large areas and that reaching each room is not an easy task.

Food and drink. At present there is both water and food for the hotel guests. With the support of the Civil Protection service, all measures are being taken to re-establish supply over the coming hours and days.

Additional teams on the way: Our Operations, Technical Services, Food and Beverage, Cleaning and general support teams are ready to leave from our hotels in Vallarta, Mazatlán and Guadalajara. They are just waiting for San José Airport to open so they can travel.

RIU is in constant contact with the local authorities and Civil Protection service. They are the experts on the ground, and are working to re-establish normality.

We appreciate your understanding during this difficult time for guests, the destination, the hotels, and all the staff working there.

UPDATE 9/18/14 – RIU Hotels & Resorts would like to inform you that as of this morning, Thursday September 18th, all guests of the RIU hotels impacted by hurricane Odile, both Riu Santa Fe Hotel and Riu Palace Cabo San Lucas Hotel, have been transferred to the airport where there are flights departing to different cities in the country. Given the extraordinary circumstances which this meteorological phenomenon has caused, we are pleased to report that there are no injuries among our guests and employees. In terms of physical damage to the facilities, a group of technicians from the hotel chain are at work in the destination assessing the properties. We appreciate your patience and understanding.

Royal Solaris

Update 10/11/14 – We would like to inform you that Royal Solaris Los Cabos reopening will be on November 15th, 2014..

Update 9/29/14 – At this time, Royal Solaris Los Cabos will keep closed during the entire month of October. We’re still working on a report of all damages, which we hope to finish next week. Once we have the final date of opening we will be notifying by this media.

Update 9/19/14 – We look forward to welcoming guests back to the destination very soon. At this time, Royal Solaris Los Cabos is closed and will be working normally between October 15 and November 1st, approximately. Updated information will be posted shortly.

UPDATE – 9/17/14: Once again thank you for all the support; we inform to everyone that today our guests have returned to their homes. We have already started working with enthusiasm to repair the damaged areas to welcome soon in your home away from home.

9/16/14 – We inform that Royal Solaris Los Cabos Resort will be closed until October 10th 2014 to repair the damaged areas due to the past weather phenomenon “Odile”. We suggest rescheduling your reservation.

Sandos Finisterra Los Cabos

Update 9/23/14 – The latest update: After getting a better look at the conditions of our hotel, Sandos has decided to set the reopening date for Sandos Finisterra Los Cabos to November 1, 2014. This new date is replacing our initial estimate (October 1)

UPDATE 9/19/14 – We are glad to confirm that, at this time, all the guests have already been evacuated from the hotel.

UPDATE 9/17/14 – We can confirm that all guests at the hotel are still in perfect health and have sufficient food, water and electricity. Although the regular power supply has been cut off by structural damages caused by the hurricane, the hotel has its own emergency generator along with enough fuel to keep it running normally as long as the situation remains the same. Telephone and internet communication are still not working properly, so you might have difficulty contacting the hotel directly. Today phone lines have been working on-and-off, and we are setting up a plan to allow each guest who has not done it yet, to call to their families. So we kindly ask you, if possible, not to call to the hotel to avoid blocking the lines. You will be contacted by your family/friends in the following hours if you have not been yet. However, we repeat that everyone at the hotel is in good shape, and we will continue to keep you in the loop on any developments that might occur. The hotel is certified by Civil Protection as a shelter, so it complies with all the safety standards required for such events as these. The guests are staying in the guestrooms, which are being kept in good conditions, while they wait until they can be evacuated. The authorities are already working together with hoteliers to set a plan that allows all tourists in the area to be evacuated in an orderly fashion. This plan will be announced by the Civil Protection authorities as soon as it’s ready, and we will keep you informed as soon as this happens. Thanks for your support during these days!

UPDATE: 9/16/14 – After the first 24 hours, there are still problems with power supplies as well as phone lines and internet conections so, unfortunately, it is not possible to talk to the hotel directly in this moment. Despite so, we can confirm that all the guests at the hotel are our priority. They all are safe and being taken care of and we are working hard together with the authorities and suppliers to recover the communications and supplies as soon as possible. At this moment, due to the communication problems, it is difficult to get official updates about the situation.As soon as we have more information about the evacuation plans we will share the news here.

Monday, 9/15/14 – In reference to the devastating news of the impact of Hurricane Odile last night, we wish, first and foremost, to confirm that the guests of Sandos Finisterra are safe and have access to basic services at the moment. We will share as much detail as possible once again as soon as possible.

UPDATE: Our staff is continuing to work with guests and local authorities to ensure the safety and comfort of those on the property. Guests who are currently on the Sandos Finisterra property will not be charged from this day forward. The hotel is no longer accepting reservations and all guests who are booked to arrive from today until Oct. 1, 2014 may change their reservations at no additional charge or be relocated to one of our other Mexican properties. For reservations made through an agency or wholesaler please contact them and they will provide you with the necessary information.

Solmar Resorts – Solmar Resort, Playa Grande Beach Resort & Grand Solmar

Update 10/02/14 – Thanks to the dedicated staff here, we are able to open our doors  on October 11.

Update 9/30/14 – As you know, the destination of Los Cabos and Solmar Hotels & Resorts are working diligently to open the destination and hotel properties as quickly as possible following Hurricane Odile. I am pleased to share with you the following opening dates for each Solmar property: Grand Solmar Land’s End Resort and Spa will open on October 12, 2014; Playa Grande Resort and Spa will open on October 12, 2014; The Ridge Villas at Playa Grande will open on October 12, 2014;  Solmar All Inclusive will open on October 12, 2014

Update 9/27/14 – We have a new opening date for the Resorts and those will be as follow: · Grand Solmar Lands End and Resort / Open by October 14th, 2014 · The Ridge Villas at Playa Grande / Open by October 14th, 2014 · Playa Grande Resort and Grand Spa / Open by October 14th, 2014 · Solmar All Inclusive / Open by October 14th, 2014

Update 9/22/14 – We are still in the process of conducting a full assessment of the aftermath of Hurricane Odile and will keep you updated. To ensure our luxury standards remain unaffected Grupo Solmar Hotels and Resorts has decided to close out all properties until Oct 22, 2014 once a complete assessment of the destination is performed. Please note effective immediately all reservations with travel dates Sep 14, 2014 to Oct 22, 2014 are cancelled for all our properties.

At this time we have limited access to emails and phones and we thank you in advance for your understanding, we will inform you shortly about the procedures to modify or cancel the reservations. We appreciate your support while we undertake this process, and we look forward to welcoming back our guests.

Update 9/18/14 – The Solmar properties are working with state and federal authorities to transport our remaining guests back home. At this time, as always, the safety of our visitors is our top priority. All guests that remain on property while waiting to be transferred are being tended to by our staff to make this process as comfortable as possible. At this time, all Solmar properties will remained closed until October 22. Our team is working on establishing working reservation lines to accommodate changes to existing reservations and we will be sure to post an update when that has been complete.

Thank you all for your support, thoughts and prayers. Please know that our priority remains the safety and comfort of all our guests throughout the Solmar collection.

Hotel management is currently surveying and assessing the damage to all properties. We will share more information once we have it but rest assured that Solmar will continue to provide the best service possible to the guests that remain with us during this time through our dedicated staff & management team.

Starwood Resorts – Westin Los Cabos and Sheraton Hacienda del Mar

Update 01/26/16 – the Resort is tentatively scheduled to reopen January 2017.

Update 4/13/15 – The Westin Resort & Spa Los Cabos had estimated a re-opening date of September 30th with partial inventory; however due to changes in the original restoration project and delivery dates of supplies and equipment, the Resort will reopen its doors totally renovated on March 1st 2016.

Update 1/30/15 -The Westin Resort & Spa, Los Cabos, which was impacted by Hurricane Odile will be undergoing a comprehensive restoration process of its guestrooms, public areas and restaurants and bars, and is expected to reopen on September 30, 2015.

Update 10/10/14 – The Westin Resort & Spa, Los Cabos, which was impacted by Hurricane Odile will be undergoing a comprehensive restoration process of its guestrooms, public areas and restaurants and bars, and is expected to reopen on March 1st, 2015. Our priority is to welcome guests back to the hotel as soon as possible, so they can experience and enjoy the brand new The Westin Resort & Spa, Los Cabos.

Update 9/29/14 – Sheraton Hacienda del Mar Golf & Spa Resort is pleased to announce that the hotel will re-open its doors on November 1st following the completion of incredible clean-up efforts and diligent maintenance work to restore the resort to its original splendor. The opening is scheduled as follows: The first phase will include 200 rooms as well as the pools, beach areas, the golf course and the Kids Club. The second phase will include the remaining 70 guest rooms and is expected to be completed by the end of November. De Cortez Restaurant will be opened at a later date, which is still to be determined.

Update 9/26/14 – The Westin Resort and Spa Los Cabos, is safe and working, after the Hurricane Odile hit Los Cabos last week, As you may be aware the destination suffered heavy damages from the winds and the water that came with the Hurricane Odile, nevertheless we can provide you with great satisfaction the following information: · The communications through Telmex has improved day by day, giving most of the people in Los Cabos at least the service of land lines and cell phones. · 11 of the 15 water wells have been restored providing water to at least 70% of the population and all the wells are expected to be restored by Friday. · 20 banks are now on service in Los Cabos and many more will be opening during this week. · The traditional Bisbee Fishing tournament in October and Los Cabos International Film Festival in November will take place in their planned dates. In regards of our Resort, The Westin Resort and Spa, we can inform that fortunately we have the full support and presence of the Corporate office of Starwood onsite. In this moment they Head Management is assessing all the damages of the Resort, with a very experienced and numerous team, in order to generate a plan for restructuring the property and be able to provide a final date for Re-Opening.

Update 9/24/14 – We would like to once again thank everyone for the support and feedback that we have received over these past days. The staff at The Westin Los Cabos and Sheraton Hacienda del Mar are truly moved by the messages of concern and appreciation from guests and their family and friends. During the last week, we have been focusing on supporting our associates. We have a team on the ground assisting associates and we are activating our global internal relief fund program to help them with their needs, both immediate and longer term. We have also undertaken a massive clean-up effort in order to accurately assess the damage and determine a repair and restoration schedule. It is still too early to confirm when the hotels will be re-opened, but as previously stated we do not expect this to be before October 31st. We hope to have an update to share soon.

Update 9/23/14 – Due to Hurricane Odile which came ashore at Los Cabos in Baja California on Sunday and Monday, September 14-15, The Westin Los Cabos Resort has sustained damage, and are unable to accept any new guests at this time. It is too soon to determine when the hotels will be fully operational but it is not expected until at least October 31.

UPDATE – 9/17/14 – We have received additional information that while a few guests at the Sheraton Hacienda del Mar were able to arrange transportation out of Los Cabos today, the majority will be leaving Thursday.  A number of the guests are scheduled to be on different government flights Thursday to several different destinations. We will not have advance information on who is going where and when. The majority of guests will leave on a flight chartered by Starwood which will arrive in Toluca, Mexico, near Mexico City. We did receive confirmation that all of the guests from the Westin Los Cabos have boarded flights and departed the airport for various destinations in Mexico. We apologize for not having full information about the Sheraton earlier, but please understand that conditions are very difficult in Los Cabos without telephone or Internet service among other obvious issues. We know that families and friends are anxious, but know that all guests at the Sheraton remain safe and as comfortable as possible under the circumstances. We will provide updates as we get more information.

9/15/14 – Due to Hurricane Odile, which came ashore at Los Cabos in Baja California on Sunday and Monday, September 14-15, The Westin Los Cabos Resort & Spa, and the Sheraton Hacienda del Mar Golf Resort & Spa have sustained damage, and are unable to accept any new guests at this time. It is too soon to determine when the hotels will be fully operational, but it is not expected until at least October 31. Although the hotels are unable to welcome you during your planned stay, please know our team would be more than happy to help you make alternate arrangements. Starwood will also support any guests that would like to cancel their existing reservations by waiving all change or cancellation penalties for arrivals in the months of September and October. We look forward to welcoming you to The Westin Los Cabos and Sheraton Hacienda del Mar in the near future, and appreciate your understanding of the changes due to the recent hurricane.

NOTE: If you booked with Earth, Sea & Sky Vacations (CaboVillas.com), please contact us. If you booked directly with the resort, please contact them.

UPDATE: Guests from The Westin Los Cabos have been transferred to the Los Cabos airport for evacuation on government and military airplanes.  We are awaiting details on our Sheraton Hacienda del Mar guests but understand that many if not all have also been also transferred to the airport.  We will provide an update as soon as we have more information.  Local management is at the airport with the guests and we are advised that embassy personnel are on hand to assist as well.  Guests will be flown to different destinations.  Please know that given the circumstances on the ground, including lack of phone or Internet service, we are not able to provide any details at this time.  We are hopeful that guests will be in touch with families as soon as they can.

Villa Group – Villa del Arco, Villa la Estancia and Villa del Palmar

10/03/14 – We are happy to report that as of October 1st, all three of our Cabo resorts, Villa del Palmar, Villa del Arco and Villa la Estancia, are functioning at 100%.

Update 9/18/14 – In the aftermath of Hurricane Odile, solid progress is being made every day. Although communication with Cabo in general remains very poor, the government is working to improve the situation. We thank all our members and guests for your patience and understanding as we work with the authorities to get Los Cabos up and running as quickly as possible. All the Los Cabos resorts (Villa del Palmar, Villa del Arco, Villa la Estancia) are in very good condition with no injuries reported. We have electricity (through the generator on the resort), water, and sufficient food supplies for all members and guests at the resort. Our first 300 guests have been transported home through a coordinated effort by the resort and government authorities. Over the next 48 hours all guests will return home. The official information is that the airport will start receiving inbound guest in Cabo on the 27th of this month.

It is a slow but steady process of recovery for city services; the government’s top two priorities are: 1) repair and delivery of electrical service (1,500 federal electric company employees have arrived and a barge has delivered poles, towers, and cable supplies to do this work), which will take 15 days, and 2) restoration of the water supply. The government has shipped self-contained generation plants to re-establish the water supply over the next few days. The infrastructure for water distribution is intact; now it is just an issue of electricity to power the pumps.

UPDATE 9/17/14 – We are happy to announce that our Cabo Resorts, Villa del Palmar, Villa del Arco and Villa la Estancia, suffered very little damage during the recent hurricane. We have been working quickly, we have reopen most of our restaurants and making sure the remainder of the facilities are intact and fully functioning. We are very lucky to have had an amazing group of staff and guests who worked together to make sure everyone was safe. Currently, we have electricity, running water, food and beverages. We will keep you posted with any further developments or details as they become available.

9/15/14 – Thank you all for your support and concern for our guests and coworkers in our Cabo Hotels. We are glad to report only minimal damages, and thankfully everyone is ok. Our three Resorts remain a safe environment for everyone, with basic electric power (supplied by our generator) and water on the facilities. One of our restaurants is fully operating and providing all the meals needed. The airport is not functioning and Cabo San Lucas is damaged. However, The worst part is over so there’s no need to worry.

Wyndham Los Cabos

Thank you for your prayers we are ok our hotel has minimum damage. We will back in business in Oct 1st.

Activity Vendors

Pisces Sportfishing Pisces reports that their fleet suffered absolutely no damage and their crews are eager to get out and fish.

Bisbee’s Black & Blue / Offshore Tournaments
The Bisbee tournaments will take place as scheduled, Oct 17 – 25.

Sharing the latest information about Cabo San Lucas travel, events, and fun from the CaboVillas.com team. For over 35 years, our team has specialized in Los Cabos, Mexico travel representing over 120 private vacation rentals in Cabo and 50 beachfront resorts. In addition to our outstanding accommodations and villa rentals, we offer an exceptional level of personalized guest service. To start planning your Los Cabos vacation, contact our reservations team at 1-866-434-9008

449 Comments

    • Ercilia

      September 15, 2014 at 5:15 pm Reply

      We’re still trying to get a complete picture of the situation at the airport as there have been some conflicting reports of damage, road conditions and reopening of the airport. Current reports indicate that it will remain closed tomorrow as well. Stay tuned here for more info. We’ll update the blog as information becomes available.

    • Ercilia

      September 16, 2014 at 12:29 pm Reply

      Hi Lori, thanks for your message, we’re still receiving reports from our team in Cabo with regard to villas and so far have received some reports of damage while other villas weathered the storm unscathed. Hope to have more detailed information in coming days.

        • Robert Trama

          September 17, 2014 at 11:12 am Reply

          Hello Lori, unfortunately we have yet to receive any official estimates on when the power will be restored. However, I did see an update that the government is sending in a team from the mainland to help in the effort to restore power. We will update this blog the moment we get an official update.

  • Matt Puchalski

    September 15, 2014 at 6:06 pm Reply

    I’m supposed to leave to go on my vacation on the 18th which is this Thursday. How will this storm affect my vacation? Will the riu Santa Fe be up and running or will we be moved to a different resort ??

    • Ercilia

      September 16, 2014 at 12:32 pm Reply

      The current estimate is that the airport will not reopen to international commercial flights until Monday, 9/22. This is of course subject to change. If you booked your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss.

  • randall cunningham

    September 15, 2014 at 7:39 pm Reply

    We have a house in Puerto Los Cabos in La Noria neighborhood. This is right next door to the Secrets Puerto Los Cabos resort. Any information on how bad the damage is to the immediate vicinity of the hotel?

    We’re hoping to fly down to assess as soon as the airport opens up, but are worried because we heard rumors that at least one house in the neighborhood lost its roof to the winds.

    We’ve heard very little news of how the locals have fared through the storm – we’re sending our thoughts to those that were likely to be most seriously affected.

    • Ercilia

      September 16, 2014 at 10:25 am Reply

      Hello Randall, totally understand the frustration and worry! Unfortunately, communication with the region remains spotty. We are still awaiting a complete picture of conditions at Puerto Los Cabos and La Playita. We will be updating our page continuously as more information becomes available. Best wishes that your house rode out Odile in good shape!

        • Ercilia

          September 17, 2014 at 8:52 am Reply

          Hi Joanne, hopefully somebody will view your comment here and be able to contribute. While we don’t work directly with the Marina Inn, we have seen reports mentioning damage at the Marina Inn. Please do post here if you hear more so that others looking for this information will find it. Good luck to you in finding more information. Hope that Kelly is safe!

    • Guillaume BOSSON

      September 18, 2014 at 12:00 pm Reply

      Hello,
      i have a house in puerto los cabos, does anyone knows how bad the damages are in that area. I can’t reach anyone there and we re very eager to know more about the situation. Thank you

    • Peter Hamlin

      October 27, 2014 at 6:19 pm Reply

      Randall –

      How did the area look? I have a trip planned December 20th to Secrets Puerto Los Cabos. Any information will be great.

      Pete

  • Sandy LERCH

    September 15, 2014 at 8:03 pm Reply

    Was wondering about hacienda Encantada…damages, open or close?.. Such a devastation and so very sorry…we have reservation not until 9/27 but just wondering…

    Thank you.

    • Ercilia

      September 16, 2014 at 10:26 am Reply

      Hello Sandy, will be updating the blog right now with this update from Hacienda Encantada: “We wanted to provide you with an update on the current status at the hotel due to the aftermath of Hurricane Odile. Everyone at the hotel – employees and guests – are all safe. Due to the Hurricane that hit last night, some damage has been reported at the hotel. Our first, and of course immediate priority, is to ensure that all guests and valued employees of Hacienda Encantada remain safe. We will be conducting a full assessment on-site and will continue to keep you all updated in the coming days. Thank you for all of your well wishes and continued thoughts.”

    • Ercilia

      September 16, 2014 at 10:23 am Reply

      Hello Debbie, current report from the Villa Group of resorts is “We are glad to report only minimal damages, and thankfully everyone is ok. Our three Resorts remain a safe environment for everyone, with basic electric power (supplied by our generator) and water on the facilities.”

  • monica

    September 15, 2014 at 9:05 pm Reply

    We are so grateful that people seem to be ok!! Are there any reports on Villa Del Palmar in Cano san Lucas? Did that resort suffer any damage?

    • Ercilia

      September 16, 2014 at 10:23 am Reply

      Hello Monica, current report from the Villa Group of resorts is “We are glad to report only minimal damages, and thankfully everyone is ok. Our three Resorts remain a safe environment for everyone, with basic electric power (supplied by our generator) and water on the facilities.”

    • Ercilia

      September 16, 2014 at 10:22 am Reply

      Hello Maureen, many of the resorts in the area are still assessing damages. We’ll continue to update this page as more information becomes available. If you booked through us, please feel free to give us a call at 1-855-745-2226 regarding your reservation. If you booked directly through another provider, please contact them for the current status and latest updates.

  • Cheryl

    September 16, 2014 at 5:07 am Reply

    I am searching for any updates on Riu Palace guests son in law- Mr James Miller and his wife Rebecca Ilgenfritz , my daughter. I really need to hear they are well Please answer me

    We need to hear something going crazy waiting for a call or text

    thanks
    Cheryl Ilgenfritz

    • Ercilia

      September 16, 2014 at 10:20 am Reply

      Hello Cheryl, we know it must be very frustrating awaiting reply from the resort. Unfortunately, communication with the region remains difficult. The resort’s official post and contact information is located here: bit.ly/1qbwtN0

    • Ercilia

      September 16, 2014 at 10:18 am Reply

      Hello Wendy, current report from the Villa Group of resorts is “We are glad to report only minimal damages, and thankfully everyone is ok. Our three Resorts remain a safe environment for everyone, with basic electric power (supplied by our generator) and water on the facilities.”

    • Ercilia

      September 16, 2014 at 8:35 am Reply

      Hello Al: We’re still getting reports in from our various villas as our staff and the villa owners inspect each property. As it is still very soon after the hurricane, we don’t have a complete picture yet as to the extent of damage. However, we’re happy to report that many of our villas have fared well, from what we’ve seen so far.

    • Ercilia

      September 16, 2014 at 8:38 am Reply

      The official word we have heard from Capella at this point remains, “Capella Pedregal is currently completing its assessment on the effects of Hurricane Odile.” We are in touch with resorts as much as possible, but communication is still difficult due to power outages. We will continue to update this blog as much as possible as we hear more details from each property.

  • Allison

    September 16, 2014 at 9:05 am Reply

    Hi there!
    I hope you, your family and fiends are all staying safe and dry. Our hoy that’s and prayers are with everyone down there.
    We own a couple homes in Pedregal that you have helped us rent in the past…. I’m wondering if you guys have any info on when you will be telling people it’s okay to start traveling down to Cabo again? We were supposed to be coming next weekend the 26th…. I’m thinking things won’t be ready by then. Any thoughts or advice would be much appreciated!
    Thank you, Alli

    • Ercilia

      September 16, 2014 at 9:16 am Reply

      Hi Alli, great hearing from you. We’re still assessing the situation (as is the rest of Los Cabos) but we’ll continue to update this page as we know more. Current indications are that the airport is expected to reopen 9/22 – but that is all subject to change. Keep checking here for info!

  • Ashley

    September 16, 2014 at 9:21 am Reply

    Hello, We’re staying at the Riu Santa Fe mid next month. With the conditions of that hotel and everything else going on, do you suggest we cancel our trip? We were hoping to spend most of our trip pool and beach side, so if those are going to be closed/ are demolished, we might just be canceling. Please let us know your thoughts. Prayers and well wishes to everyone who is there now!! Stay safe!

    • Ercilia

      September 16, 2014 at 9:53 am Reply

      Hello Ashley, thanks for your prayers! If you booked through us, please contact us directly at 1-855-745-2226. If you booked through Riu directly, please contact them for current status. We wil continue to update this page as new information becomes available as to whether Riu guests will need to reschedule.

    • Ercilia

      September 16, 2014 at 12:03 pm Reply

      We’re currently seeking an udpated status from the ME and will post as soon as we get word from them! Unfortunately communication remains spotty at this time.

      • Julie

        September 17, 2014 at 12:26 pm Reply

        Here is the message that Nikki Beach Worldwide’s Corporate Office Posted on the Nikki Beach Cabo San Lucas Facebook Page:

        “Late Sunday night and throughout Monday a powerful and devastating Category 3 Hurricane Odile made landfall in Cabo San Lucas, Mexico where we have had a Nikki Beach location since 2004. While a majority of the beautiful resort town has endured catestrophic damage we are relieved to know that there have not been reports of any serious injuries or deaths.

        Nikki Beach Cabo San Lucas has sustained extensive damage that is still being evaluated but what’s most important to us is knowing that our 120 employees in Cabo and their families & friends are safe. We will keep everyone posted on fundraisers we will be doing around the world to provide aid to the amazing haven we all know as Cabo San Lucas, Mexico.”

      • Robert Trama

        September 17, 2014 at 11:25 am Reply

        Hello Mary, unfortunately we have yet to receive any official word from ME Cabo. Communication is proving very difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

        • Mary

          September 17, 2014 at 8:19 pm Reply

          Thank you Robert for your info. This will be our 13th year in a row going to ME Cabo. Hopefully 13 will not be an unlucky number! God Bless and take care

      • Ercilia

        September 17, 2014 at 3:49 pm Reply

        Hi Mary, we did finally receive a limited update by way of Nikki Beach (see the blog post above), however no official comment from the resort. We will continue to update as much as possible. As Robert mentions, contact the party through which your reservation was made in order to discuss your travel plans.

    • Ercilia

      September 17, 2014 at 3:49 pm Reply

      Hi Katie, we did finally receive a limited update by way of Nikki Beach (see the blog post above) which is at the resort, however no official comment from the resort. We will continue to update as much as possible.

  • Michelle Henggeler

    September 16, 2014 at 10:44 am Reply

    I have a trip planned Oct 10 staying at Pueblo Bonito Sunset Beach. Could you please let me know if I should cancel my flight and room.

    • Ercilia

      September 16, 2014 at 12:04 pm Reply

      Hello Michelle, thanks for your message. If you booked your reservations through us (Earth, Sea & Sky Vacations / CaboVillas.com) please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel firm or a hotel directly, please get in touch with them in order to review the current status.

    • timothy Ingrao

      October 26, 2014 at 7:46 am Reply

      michelle,
      we are going to pueblo bonito sunset beach[ nova espana] nov. 8 . Can you e-mail me tell me what you learned.we’re concerned!
      Tim

  • Renee

    September 16, 2014 at 10:45 am Reply

    We have a condo in Plaza Calafia in Cabo Bello – any information on that area? Wondering if windows are intact and if the palapas in the parking lots are still standing or have they toppled onto the park cars? Thanks so much and stay safe.

    • Ercilia

      September 16, 2014 at 3:43 pm Reply

      Hi Renee, the reports we’ve received suggest that many windows were probably destroyed throughout the condo complex at Cabo Bello, and there is possible damage to the palapa but no confirmation yet on that. One of our colleagues lives near Calafia and said it appears to have sustained damages. I’m sorry we can’t provide more detailed information at this time. Good luck!!!!!

  • Chris

    September 16, 2014 at 10:49 am Reply

    Any word on Cabo Villas Beach Resort? I wonder about all my favorite beach hangouts and the people who worked in them. Heartbreaking, don’t know what to say. Can you post the names and info for local relief efforts please. I would like to get involved in the rebuilding and clean up efforts. Thanks…

    • Ercilia

      September 16, 2014 at 12:06 pm Reply

      Hi Chris – we are actively seeking an update or statement from Cabo Villas Beach Resort. We’ll post ASAP when we get further information. We’re also trying to get some contact information for local government agencies and relief efforts. Stand by!

  • PJ

    September 16, 2014 at 11:00 am Reply

    Any news on Palmilla Norte, especially Villas de Oro outside of San Jose? We have a condo there and heard there was damage. Any news is helpful. Can’t get flight down until airport is open.

        • PJ

          September 18, 2014 at 9:44 am Reply

          Hi, I heard that there was severe wind damage to the complex, thus affecting some units. This was before all communications were lost. Nothing since then. Tried reaching PM and a few locals but no luck. SR, let us know if you hear something, too.

          • SR

            September 21, 2014 at 8:33 am

            Hi PJ,

            I have now been in contact with Marisol, the Palmilla Master Administrator. You can each her at marisol@palmilla.com.mx. They have people helping with cleanup. I will be going down there as soon as possible. What phase are you in? I am Phase I and will be happy to look in on your unit if you would like. Is there a way to private message? Maybe facebook(Shea Reiner)? Marisol reports that we have security 24/7 and there have been no problems in that regard. Unbelievably, one of the security staff rode out the storm in the guard shack all night!! That is one brave man!!

          • PJ

            September 22, 2014 at 2:47 pm

            SR,

            We’re in a Phase 3 building on the 2nd flr. We experienced broken windows and sliding doors and blown drywall and some missing roof tiles. I’m going down (from PA) with my nephew to help with cleanup, as soon as airport opens and can book a flight. I heard from our year-round neighbor that the power is not yet on, but she and her husband are doing a lot to garner cleanup in public spaces in Phase 3. Glad to know security is 24/7.

    • Jeslyn Wynkoop

      September 19, 2014 at 9:54 am Reply

      Palmilla employee said bosses are reviewing things Laying people off and revisiting opening it Must be really damaged but saw aerial shot Just gardens looked bad must be more to it all.

  • Sheri

    September 16, 2014 at 11:14 am Reply

    So sad to see the devastation, but happy there seems to be no significant injuries caused by Odile. We are wondering about damage at the Playa Grande on Solmar Beach. I don’t see anything here. Thank you!

    • Ercilia

      September 16, 2014 at 12:01 pm Reply

      Hi Sheri – the Solmar Resorts (the group that owns Playa Grande) still has this as their official status: “Hotel management is currently surveying and assessing the damage to all properties. We will share more information once we have it but rest assured that Solmar will continue to provide the best service possible to the guests that remain with us during this time through our dedicated staff & management team.”

      We will, of course, update this page the moment we have further information about the status of the resort. We are also so grateful that the damages we’ve seen so far are repairable and that there have not been reports of significant injuries.

  • Terri Schelpe

    September 16, 2014 at 11:25 am Reply

    Hello and thank you for helping the families trying to get information about what is happening in Los Cabos and areas. Our thoughts and prayers go out to the people affected by Hurricane Odile.

    We are concerned about our niece and her husband who were vacationing at the Dreams Suites in Cabo San Lucas. We know thankfully they are safe, but communication has been spotty. We are wondering if you know when they will be trying to evacuated tourists from that area back to Edmonton, Alberta, Canada? Are they able to get help out from the military transports or are they stuck until the airport reopens? We are seeing news feeds stating the airport will reopen on September 22, but then I see reports saying they are not sure when it will open.

    • Ercilia

      September 16, 2014 at 12:50 pm Reply

      The State Department has set up a crisis hotline to address inquiries about current conditions and loved ones in Los Cabos. If you require assistance personally, or want to inquire on behalf of a friend or family member, use the following contact information
      From the U.S. & Canada: 1-888-407-4747
      From Overseas: 1 202-501-4444
      Email: OdileEmergencyUSC@state.gov

  • Jacklyn

    September 16, 2014 at 11:30 am Reply

    So thankful for your updates / posts. What an amazing service you are providing to so many!! We look forward to visiting Cabo again and will be praying for healing and recovery for all in Odile’s path.

    • Ercilia

      September 16, 2014 at 11:59 am Reply

      Thank you so much for your wonderful message, Jacklyn. Los Cabos will bounce back better than ever. It is an amazing destination with such wonderful people. We look forward to seeing you in Cabo when things settle down. 🙂

      • Doug

        September 24, 2014 at 9:52 am Reply

        Planning a first trip to Cabo for 15 days in March. Your blog has been very helpful in understanding what has occurred as a result of hurricane Odile. We too are praying for the locals in the area. What can you tell us about Misiones Del Cabo condos specifically. I have been unable to get reports from them. How badly were they damaged and when might things be “back to normal”. Also the nearby beaches, coral reefs, restaurants, bars, etc. frequented tourists, what about them as well? This will be our first trip to Cabo and we were excited. We would rather wait for full recovery, then go too soon and be disappointed. Please share your thoughts.

        • Ercilia

          September 24, 2014 at 9:59 am Reply

          Hi Doug! Los Cabos looks forward to welcoming you! We don’t work with Misiones del Cabo directly (we work with about 50 other resorts in the region and over 100 villa rentals throughout Los Cabos) so we don’t have an update on them at this time. However, hopefully somebody will see your post here and be able to contribute further if they know. What I can tell you is that the recovery/cleanup effort is WELL underway. We’ve already had many reports of restaurants and shops reopening. While the storm cleanup will take a several more weeks, since tourism is the heart of the economy in Cabo, all efforts are being made to get the destination back better than ever and ready to welcome our visitors (approximately 2 million visitors per year). If you hear anything more from Misiones, do post here so that others can see as well.

  • Virginia

    September 16, 2014 at 11:41 am Reply

    Hi. I’m trying to find out about relatives living in Cabo San Lucas. Is there a place on the internet, like a register, to find out if relatives or anyone is in shelters, safe? Maybe a government link or something… My aunt’s name is Clementina Gomez (over 85 yrs old), her son Gustavo Manjarrez & Evelina Manjarrez.

    Thank you:)

    • Ercilia

      September 16, 2014 at 12:51 pm Reply

      Hi Virginia, we’re still trying to locate a reliable local governmental contact for those seeking to inquire about local residents. As soon as we find one, we’ll update this page!

    • Jeslyn Wynkoop

      September 19, 2014 at 9:56 am Reply

      landslides and bridge out I was told but can’t verify, that several buses with americans on board are stuck half way up. Ferry out of La Paz is working now.

  • Michael Kies

    September 16, 2014 at 11:58 am Reply

    Funny how guests at the One and Only Palmilla and the Ventanas al Paraiso, the two most exclusive hotels in Cabo, were evacuated WELL AHEAD of the hurricane! The rich got the life boats, everyone else stays behind with the mariachi’s still playing/singing!

    • Deborah

      September 16, 2014 at 3:29 pm Reply

      You know Michael, that was totally uncalled for.
      I am sure that everyone was affected. I am worried about everyone there. The local folks that live there are all wonderful people, and work very hard. We have gone there for years and it has been a beautiful place to visit. I am waiting for information to donate.

  • Christie

    September 16, 2014 at 12:48 pm Reply

    Do you have any recent updates about Sandos resort? My sister and brother in law are staying there. Do they have food & water and are in safe conditions? Last we heard from them the hotel room was flooded, no electricity and no running water… we are very worried as we have not had contact with them in 24 hours. Any updates would be greatly appreciated!

    • Ercilia

      September 16, 2014 at 1:53 pm Reply

      Hi Christie, actually the resort JUST posted this update, I’ll add it to the blog now: “Hurricane Odile Update:After the first 24 hours, there are still problems with power supplies as well as phone lines and internet conections so, unfortunately, it is not possible to talk to the hotel directly in this moment. Despite so, we can confirm that all the guests at the hotel are our priority. They all are safe and being taken care of and we are working hard together with the authorities and suppliers to recover the communications and supplies as soon as possible. At this moment, due to the communication problems, it is difficult to get official updates about the situation. As soon as we have more information about the evacuation plans we will share the news here.”

  • Kristy

    September 16, 2014 at 12:53 pm Reply

    Hi. Thoughts and prayers to everyone affected by this disaster! We are supposed to be arriving in Cabo on the 28th and staying at Esperanza. Any update on the hotel and villas there?
    Thanks!

    • Ercilia

      September 16, 2014 at 1:32 pm Reply

      Hi Kristy, Esperanza Resort posted online: “Hurricane Odile has passed through Cabo San Lucas and everyone at Esperanza is safe, however the hotel did sustain damage from the high winds and rain. We are assessing the extent of the damage and repairs over the next few days and will let everyone know when we expect to reopen. Thanks to our guests and homeowners for their amazing support and the warm wishes.”

      My suggestion is to contact the resort directly.

    • Ercilia

      September 16, 2014 at 2:09 pm Reply

      Hi Kris, Dreams still has no further update beyond what’s on our blog. We’re still trying to track down a status from Melia Cabo Real.

  • Jeanette

    September 16, 2014 at 1:15 pm Reply

    I have reservation at Cabo Villas Resort for 27 Sep. Is the hotel able to take guests or is the area beyond guest at this time? I am so sorry for this devastation. My prayer are coming your way.

    • Ercilia

      September 16, 2014 at 1:48 pm Reply

      We are actively seeking an update or statement from Cabo Villas Beach Resort. We’ll post ASAP when we get further information. If you made your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us at 1-855-745-2226. If you booked directly with the resort, please contact them to review your reservation.

  • Laura

    September 16, 2014 at 1:45 pm Reply

    Hello,

    So sorry for your experience with the hurricane. We have a large group coming in May and have reservations at the Sunset de Mona Lisa. How does that area look?

    Thank you!

    • Ercilia

      September 16, 2014 at 2:01 pm Reply

      Hi Laura, while we don’t have reports yet from that area, since your reservations are so far out in advance your group should be just fine. Check directly with the provider where you booked reservations.

  • Jessica

    September 16, 2014 at 2:02 pm Reply

    This is an incredibly detailed and extensive supply of information. I am not traveling until late November so I’m not worried about my travel, but I did want to see how impacted everything was and this site was the best information by far. Kudos to you and your team for putting this together and for patiently answering everyone’s questions. I’m praying for all the people who lost more than just their beach vacation.

      • Suzie Craig

        September 21, 2014 at 9:28 am Reply

        I agree! I love Cabovillas.com. This is so far the most extensive reporting i’ve come across. We are all anxious to get Cabo back to the place we all know and love. And I know that if we all could come help we would. Thank you for all the updates. My thoughts and prayers are with all the residents in Cabo and all the areas affected by this horrible act from Mother Nature.

  • Brad

    September 16, 2014 at 2:05 pm Reply

    I just read “Mexico’s government said late Monday night that army and commercial planes would be sent to La Paz and Los Cabos airports to ferry out some of the tens of thousands of tourists stranded in temporary shelters in hotels. Los Cabos international airport was damaged by the storm.”

    Can you provide any information on when that will begin?

    • Ercilia

      September 16, 2014 at 2:38 pm Reply

      Hi Brad, Reports indicate that Mexican military aircraft have begun evacuating tourists from the region as of Tuesday 9/16/14. We will update as more information becomes available.

      The State Department has established a crisis hotline to respond to inquiries about current conditions and loved ones visiting Los Cabos. If you require assistance personally, or wish to inquire on behalf of a friend or family member, please use the following.
      From the U.S. & Canada: 1-888-407-4747
      From Overseas: 1 202-501-4444
      Email: OdileEmergencyUSC@state.gov – See more at: http://blog.cabovillas.com/?p=2547#sthash.ZOFo2nH0.dpuf

  • Marci

    September 16, 2014 at 2:07 pm Reply

    Looking for info on the Blanco Resort under Pueblo Bonito properties. My parents were staying there and I haven’t heard from them since yesterday afternoon. Just looking for info on the resort, if they have water, food, electricity, etc?

    • Ercilia

      September 16, 2014 at 3:35 pm Reply

      Hi Marci, I know that must be so stressful. Unfortunately we have not received further updates from the Pueblo Bonito Resorts. We’ll keep updating this page whenever possible. Communication remains difficult due to power outages etc. throughout the region.

    • Ercilia

      September 16, 2014 at 3:32 pm Reply

      Hi Jerry, unfortunately we have not received further updates from the Pueblo Bonito Resorts. Did you book through us (Earth, Sea & Sky Vacations / Cabovillas.com)? If so, please contact us ASAP to discuss your reservation. If you booked directly through another tour provider or the resort, please try to get in touch with them. We’ll keep updating this page whenever possible.

    • Ercilia

      September 16, 2014 at 2:54 pm Reply

      We are actively seeking an update or statement from Cabo Villas Beach Resort. We’ll post ASAP when we get further information. If you made your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us at 1-855-745-2226. If you booked directly with the resort, please contact them to review your reservation.

    • Ercilia

      September 16, 2014 at 3:01 pm Reply

      We are actively seeking an update or statement from Cabo Villas Beach Resort. We’ll post ASAP when we get further information. If you made your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us at 1-855-745-2226. If you booked directly with the resort, please contact them to review your reservation. – See more at: http://blog.cabovillas.com/?p=2547#sthash.RGQuE1sE.dpuf

    • Ercilia

      September 16, 2014 at 3:00 pm Reply

      Hi Jan, we’re still seeking an official status update from Wyndham. Did you book through us (Earth, Sea & Sky Vacations / CaboVillas.com)? If so, please contact us via phone at 1-855-745-2226. If you booked directly with another travel provider or the resort, please contact them for the latest. We will update status here as well when we know more.

  • Katelin

    September 16, 2014 at 3:03 pm Reply

    Hi Ercilia,
    Thank you so much for the helpful updates. We are so happy to hear that everyone is ok and are praying for all of those affected by this horrible storm.
    I am scheduled to be married there October 25th. We are renting a villa in Puerto Los Cabos (up on the hill) with many of our guests staying at Hotel El Ganzo near the Marina.
    Do you know anything about how the Puerto Los Cabos area was affected?
    Thanks so much for your help and attention.
    Best,
    Katelin

    • Ercilia

      September 16, 2014 at 3:20 pm Reply

      Hi Katelin, unfortunately we still don’t have detailed reports from Puerto Los Cabos or Hotel El Ganzo as to the current conditions in the area and at all of our villas in that region. As soon as we do, we’ll be updating here. Did you plan your wedding with us (Earth, Sea & Sky Vacations / CaboVillas.com)? If so, please contact our team at 1-855-745-222.

      • Ercilia

        September 19, 2014 at 1:41 pm Reply

        Just posted a brief update from El Ganzo. If you booked your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss your travel plans.

  • Les

    September 16, 2014 at 3:21 pm Reply

    Thank you for providing these updates. Its really hard to find information from here in Australia. We hope everyone is safe and well. We would love to know when power is likely to be restored to the hotel our daughter is staying at – Pueblo Bonito Blanco.- as there has been no contact for 36 hours.

    • Ercilia

      September 16, 2014 at 3:30 pm Reply

      I’m so sorry, Les. I know it must be very worrying. He have not heard additional information from the Pueblo Bonito Resorts. I can tell you, however, that communication is very difficult at the moment due to power outages, etc. We will continue to update as information becomes available.

  • KaliD

    September 16, 2014 at 4:07 pm Reply

    Hello – wonderful site for updates on Cabo. Any news about the Missiones del Cabo (esp Condo area)? Have plans to go in couple of months and just trying to assess if there is too much damage to warrant moving trip elsewhere.

    • Ercilia

      September 16, 2014 at 4:20 pm Reply

      So sorry, Kali. Nothing yet! Who did you book with? You should stay in touch directly with our tour operator for the latest status. Good luck!

  • terin

    September 16, 2014 at 4:49 pm Reply

    Do you have any information on the ship wreck area by east cape? We have a home there and we can’t get ahold of our caretaker. We are so worried about what is going on down there and the people affected, any info would be greatly appreciated

    • Robert Trama

      September 16, 2014 at 5:34 pm Reply

      Hello Richard, our current report from Fiesta Americana Grand Los Cabos is “Due to Hurricane Odile, reservations at the Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa are temporarily suspended from September 15th to 22nd. We would be happy to offer you other beach and vacations destinations during this time period.” If you booked through us, please feel free to give us a call at 1-855-745-2226 regarding your reservation. If you booked directly through the hotel or another provider, please contact them for the current status and latest updates.

    • Robert Trama

      September 17, 2014 at 12:20 pm Reply

      Hello Nancy, unfortunately at this time our on-site team in Cabo is still in the process of assessing damages to the region. Their efforts are proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. Please check back frequently as we will continue to update this blog with more information as it comes in.

  • Laura Johnston

    September 16, 2014 at 6:13 pm Reply

    I worry about my friends at cabo villas in los cabos……as well as friends at mexico lindo…….any word as to damage there ?

    How about damage up the Bayside corridor ?

    • Robert Trama

      September 17, 2014 at 12:22 pm Reply

      Hello Laura, unfortunately we have yet to receive any official word from Cabo Villas Beach Resort nor anything regarding Bayside. Communication is proving very difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them.

  • Frances Ortega

    September 16, 2014 at 6:41 pm Reply

    Hello! My thoughts and prayers are with everyone in Cabo!! I’m getting married at Cabo Villas October 10th. My wedding planner is not in Cabo and she is having a hard time reaching people. Just was wondering if you think it is still possible or should I try and come up with another plan. Feel aweful asking but just trying to come up with a plan

    • Perica Bell

      September 24, 2014 at 8:06 pm Reply

      What did you figure out? I was getting married in San Jose on 10/11, can’t happen now, all flights have been cancelled. Trying to get an alternative date from my hotel, but they are still unreachable. I hope everything ends up working out for you.

  • Jody Park

    September 16, 2014 at 7:17 pm Reply

    Hello
    hope your family and friends are doing well and are safe. Just wondering if you have any other information about the riu santa fe and what conditiond they are in
    thanks
    jody park

    • Robert Trama

      September 17, 2014 at 12:14 pm Reply

      Hello Jody, we posted an update yesterday regarding both the Riu Santa Fe and Riu Cabo San Lucas that indicates that “At present there is both water and food for the hotel guests.” You can see the full statement from Riu near the top of this same page. Unfortunately, we haven’t received any additional information as of yet. Be sure to check back frequently as we will continue to update this blog with more information as it comes in.

      • Jody Park

        September 18, 2014 at 5:26 pm Reply

        Hello
        thanks for the update. We are traveling there the week of the October 11th for my wedding and just want to make sure everything will be okay by then.
        thanks jody park

  • Ed

    September 16, 2014 at 7:25 pm Reply

    My buddy and I each have a cruising sailboat on L Dock in Puerto los Cabos. I am very concerned about our local caretaker that said he was going to stay aboard another boat “Felina” across the basin during the storm and we cannot now reach him. Is there anyway for you to contact the PLC Marina or the Marine Group Boatyard in PLC for a status of this boat and the other docks? The marina has been silent.

    How are you collecting info while we are unable to reach anyone by phone or internet?

    Thank you for all you are doing.

    • Ercilia

      September 17, 2014 at 9:03 am Reply

      Hi Ed, we have our local team in Los Cabos and we are in intermittent communication with them, their priority so far has been 1. getting their living situation in order and 2. checking on our guests and the properties we work with directly. We’re also gathering information from the resorts directly via their public posts and corporate headquarters. Unfortunately, so far it’s been really hard to get any clarification on the Puerto Los Cabos area. As soon as we have info, we’ll be sure to update this blog. As you well know, communication is very tough right now. We’re trying to stay in touch via our various social media channels, local connections, etc. The best of luck to you in finding out more. PLEASE post here when you hear anything further, I’m sure it will help others looking for information from the PLC marina and La Playita area. THANK YOU.

    • JOANNE OSTROM AND GEORGE ARMSTRONG

      September 17, 2014 at 9:33 am Reply

      HI ED. I JUST POSTED TWO PICTURES ON LA MARINA INN FACEBOOK PAGE TAKEN FROM THE ROOF OF EL GANZO HOTEL. THE MARINA HAS A LOT OF DAMAGE. WE ARE STILL TRYING TO GET MORE INFORMATION AND IT IS JUST NOT AVAILABLE YET. THE BOAT YARD WORKS SEPERATE OF THE MARINA AND THEY HAVE NO NEWS OTHER THAN THE BOATS IN THE BOAT YARD STORAGE. I AM POSTING ALL INFORMATION ON MY PAGE AND TRYING TO GET INFO ON DAMAGE TO OUR PLACE. WATCH MY FB ALSO FOR UPDATES.

  • Lisa Dusselier

    September 16, 2014 at 7:31 pm Reply

    Thank you so much for all the updates. I own in El Encanto de La Laguna and Laguna Hills and am trying to find any information that you may have for that area.

    • Robert Trama

      September 17, 2014 at 11:28 am Reply

      Hello Lisa, unfortunately at this time our on-site team in Cabo is still in the process of assessing damages to our villas and that particular region. Their efforts are proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. Please check back frequently as we will continue to update this blog with more information as it comes in.

  • Mike

    September 16, 2014 at 8:35 pm Reply

    Thanks for all the great updates as I know by looking at the photos things are in bad shape.
    Been traveling to Cabo for 15 years and I know they will fix it better than it was before
    The best news was that there were no fatallities as property can always be fixed.
    Our thoughts and prayers go out to everyone in Cabo.
    Be Safe

    • Ercilia

      September 17, 2014 at 9:01 am Reply

      Hi Mike, thanks for your post! Of course, Cabo will bounce back better than ever. Los Cabos is a wonderful destination with some of the most amazingly warm and capable people – of course, you already know that!

    • Robert Trama

      September 17, 2014 at 11:24 am Reply

      Hello Hali, I just found a new update from them. “Hotel operations are currently impacted by Hurricane Odile passing through the area. Please contact the hotel directly with any questions about upcoming reservations.” If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

    • Robert Trama

      September 17, 2014 at 11:18 am Reply

      Hello Michael, unfortunately we have yet to receive any official word from Cabo Villas Beach Resort. Communication is proving very difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

  • Melissa Elliott

    September 16, 2014 at 9:25 pm Reply

    I don’t suppose you know how the resorts up the coast have faired, do you? Cerritos? Heard the Hacienda is destroyed, all staff have left, and there are ppl stranded up there??

  • Ahmed

    September 17, 2014 at 12:26 am Reply

    Hey guys,

    Prayers and sympathy to all those in Cabo, particularly the locals. We are supposed to fly in to the riu sante fe on September 29th, but there is no way that it is possible for the community and resorts to recover from the wreckage in such a short time. I would say at least one month before everything even begins to function normally.

    Glad to hear injuries are minimal and no one is severely injured.

    • Ercilia

      September 17, 2014 at 10:20 am Reply

      Thanks for the prayers, Ahmed. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

    • Robert Trama

      September 17, 2014 at 11:32 am Reply

      Hello Joel, while we haven’t received any official word from Terrasol (we don’t represent their property) we did receive the following statement from Solmar Group “Hotel management is currently surveying and assessing the damage to all properties. We will share more information once we have it but rest assured that Solmar will continue to provide the best service possible to the guests that remain with us during this time through our dedicated staff & management team.” I hope this helps.

  • Alison

    September 17, 2014 at 4:35 am Reply

    I have reservations for Melia Cabo Real for my honeymoon but i haven’t been able to get any updates on the condition of the hotel. Do you have any information about the condition?

    Thanks for any updates.

    Alison

    • Robert Trama

      September 17, 2014 at 11:17 am Reply

      Hello Alison, unfortunately we have yet to receive any official word from Meliá Cabo Real. Communication is proving very difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

    • Myron

      September 18, 2014 at 12:23 pm Reply

      I was also curious and checked about every possible page looking for an update. The Melia International facebook page has an update saying they’re not taking any reservations at this time although there is a tripadvisor page that the question was asked for this resort and a person had commented that they had called Melia directly and had suggested re-opening October 15th. Yet reviews on trip advisor claim the damage was extensive (there are a few pictures floating around). I am assuming they’ll have a better idea once they get things completely cleaned up what needs to be fixed and what type of timelines will be required. We are booked over the christmas break to stay here. I can only assume it will take a week or so for most resorts that were significantly damaged to figure out how they can get re-opened. They’ll want people back on the resort as soon as possible but it can take time. All the best to those affected

    • Ercilia

      September 17, 2014 at 8:50 am Reply

      Hi there, Sandi – Secrets has not released another statement beyond what is currently on our blog, but we’ll be monitoring it throughout the day. Initial reports indicate there have been some damages at the resort, but we do not know the extent at this time.

  • Wendy Batchelor

    September 17, 2014 at 7:07 am Reply

    Any information on the Bel Air Collection Resort & Spa Las Cabos??? Any information as to where guests are? Thank you for any help!!

    • Robert Trama

      September 17, 2014 at 11:34 am Reply

      Hello Wendy, unfortunately we have yet to receive any official word from Bel Air Los Cabos. Communication is proving very difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

    • Robert Trama

      September 17, 2014 at 11:15 am Reply

      Hello Nicole, unfortunately at this time our on-site team in Cabo is still in the process of assessing damages to our villas. Their efforts are proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. Please check back frequently as we will continue to update this blog with more information as it comes in.

  • Lori

    September 17, 2014 at 7:51 am Reply

    We have a home in Pedregal. No word from our caretaker, neighbors, etc. ES&S manages our rentals and we are desperate for any information on our property. Name of villa is Serrana. If you know anything or can post photos we would be so grateful.

    • Ercilia

      September 17, 2014 at 9:52 am Reply

      Still trying to get an update from Bahia, unfortunately. Communication has been difficult but we will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

      • Ercilia

        September 17, 2014 at 9:57 am Reply

        Ok, just found a new update from them. “All Bahia and Bar Esquina staff and guests are safe and accounted for. Unfortunately, there has been no power and only limited communication. The federal government is working with the phone company to restore service for land lines and cell phones, while the army has begun work to evacuate 15,000-plus tourists Tijuana, Mazatlan and Guadalajara, where they’ll connect to flights to their home towns. We will continue to make updates when possible.” They also mentioned “We know there was no major damage to the Bahia.”

  • Carla Shore

    September 17, 2014 at 8:22 am Reply

    Any update from the marina and the Wyndham located there? Scheduled to travel 10/7 through 10/15. Wondering about transportation – road conditions from airport; sanitation – water and trash/debris by then……

    • Robert Trama

      September 17, 2014 at 11:14 am Reply

      Hello Carla, unfortunately we have yet to receive any official word from Wyndham Resort. Communication is proving very difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

  • dawn

    September 17, 2014 at 8:44 am Reply

    Thank you for all of the updates…we own a place in Cabo and come all the time. Am wondering how the businesses have fared…the office, Ediths the marina area…no where bar? We have got to know these owners over the years and hope their businesses are ok from the storm. Would love any information you have…thank you!

    • Ercilia

      September 17, 2014 at 8:56 am Reply

      Hi Dawn, so far we’ve been focusing on finding out what limited information we can about our villas and resorts. If I can find some info on local business, we will be sure to update here as well. A number of local restaurants and other businesses were severely impacted.

  • Alejandra

    September 17, 2014 at 8:50 am Reply

    Any update on Cabo Azul? I had a reservation for Sunday the 21st and was informed by Alaska Airlines about the devastating news. My prayers to all the residents and tourist in Cabos.

    • Ercilia

      September 17, 2014 at 9:51 am Reply

      Hi Alejandra, so far the reports we’ve seen indicate that the airport will be closed to commercial flights until at least September 22. If you booked through another travel provider or the resort directly, please try to get in touch with them to review your travel plans. Good luck!

    • Robert Trama

      September 17, 2014 at 11:09 am Reply

      Hello Teri, unfortunately we have yet to receive any official word from Cabo Villas Beach Resort. We don’t actually represent Marina Sol or the Tropicana but I did do a quick search and have found no info on their current status. Communication is proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

  • Aileen

    September 17, 2014 at 9:10 am Reply

    Hi! Thank you for the updates in Cabo San Lucas. Glad to hear everyone is safe. We have a trip to cabo at the Villa Del Palmar on Sep27-oct 4. What is your advice as far as to keeping the reservation or should we just cancel. From the looks of pictures online, the hotel may be ok, but the surroundings may not be. So would it be ideal to even go? Thanks for any advice.

    • Ercilia

      September 17, 2014 at 9:49 am Reply

      Hi Aileen, if you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

  • Terry Baldwin

    September 17, 2014 at 9:19 am Reply

    Thank you for the wonderful updates. My daughter is at the Villa Del Arco. No communication since Monday. Is there an update regarding the military transports? How will we know if she is able to get to the airport to get on one of those plans? Please provide any links that can help keep us updated.
    Regards and prayers for all of those in cabo

    • Ercilia

      September 17, 2014 at 9:49 am Reply

      Hi Terry, the Villa Group properties have fared pretty well in light of the intensity of Odile. They communicated to us this morning that damages are not extensive. We are trying to find out information on transport to the airport. As you know, communication and transportation have been severely impacted. We’ve heard some conflicting reports about how people are getting to SJD so we will post more when we have more definitive information. Guests will be briefed by the resorts where they’re staying as to evacuation plans. Best of luck in hearing from your daughter soon!

  • JIll

    September 17, 2014 at 9:27 am Reply

    Hello Ercilia,
    Thanks for all your updates. I would love into on Restaurants as well. We are coming Oct 11 and will make other arrangements if we can’t see our friends at our favorite places. Any info on Tabasco’s, Maros, La Dolce would be greatly appreciated if you come across it.
    Please stay safe.

      • ChanelC

        September 18, 2014 at 1:48 pm Reply

        Does anyone have news about Sunset Mona Lisa? We are getting married there in January and have been unable to get any information from our wedding planner in Cabo or the restaurant in regards to the damage they sustained. Any information would be helpful, thank you.

        • Dani

          September 21, 2014 at 6:50 pm Reply

          I’m also supposed to be getting married there, but in April. No word from our wedding planner either… I can’t help but think that this recovery is going to take well beyond that.

  • Lucia

    September 17, 2014 at 9:35 am Reply

    Hi Ercilia, many thanks for keeping so many people updated with the situation in Los Cabos. Do you know if the lack of electricity is general to the area or a resort-by-resort basis?

    (We are trying to contact family staying at the Sandos Finisterra but the lines don’t seem to work and the last direct contact we had from them was yesterday, which probably means they ran out of cell phone battery and haven’t found a way to recharge yet.)

    • Ercilia

      September 17, 2014 at 9:38 am Reply

      Hi Lucia, some resorts have their own generators and are therefore able to provide power. Unfortunately, I don’t have a complete list of which resorts are running on generator. I do know that Sandos updated with the following comments yesterday: “Hurricane Odile Update:After the first 24 hours, there are still problems with power supplies as well as phone lines and internet conections so, unfortunately, it is not possible to talk to the hotel directly in this moment. Despite so, we can confirm that all the guests at the hotel are our priority. They all are safe and being taken care of and we are working hard together with the authorities and suppliers to recover the communications and supplies as soon as possible. At this moment, due to the communication problems, it is difficult to get official updates about the situation. As soon as we have more information about the evacuation plans we will share the news here.”

    • Ercilia

      September 17, 2014 at 9:50 am Reply

      Wyndham has not yet provided us an official update on the status of the hotel. Unfortunately, communication remains very difficult due to widespread power outages in the area. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

  • Maria

    September 17, 2014 at 9:54 am Reply

    Thanks, Ercilia, for these updates.
    We are saddened to learn of the devastation caused by the hurricane but we are glad that there were no fatalities. We hope that the people we have come to know over the past years there are doing okay.
    We made plans and reservations months ago for our visit to Los Cabos in February. We are staying at a condo at the Casa del Mar. Although we have read hurricane statements about the Hilton and other hotels, we have not seen anything about the Casa del Mar itself. Would you happen to know what the situation is there? I assume they were hit as hard as the nearby Hilton and Melia.
    Thanks for your info, Ercilia.

    • Ercilia

      September 17, 2014 at 10:19 am Reply

      Hi there Maria, I don’t have an update from the Casa del Mar condos. However, Zoetry did mention their resort (adjacent to the condos) suffered “cosmetic damages and substantial debris, yet no serious structural damages.” We will update more as we hear further.

      • Brett

        September 18, 2014 at 3:02 pm Reply

        Ercilia, You are such a doll for posting all these updates for everyone. My aunt has a phase two condo right on the beach at Casa del Mar and we are a little worried as you can imagine. We are waiting to hear back from the HOA if any windows were blown out. I will re-post as I get info.

  • Carl

    September 17, 2014 at 10:02 am Reply

    My parents were at Cabo Villas Resort and last I talk to them was Monday at 6:00 CST. Do you know the status of the guests at this resort.

    Thanks

    • Robert Trama

      September 17, 2014 at 11:04 am Reply

      Hello Carl, unfortunately we have yet to receive any official word from Cabo Villas Beach Resort. Communication is proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

  • Sarah

    September 17, 2014 at 10:13 am Reply

    I have a family member that lives in Cabo. We have not heard from her in two days since her cell lost battery. Is there a way for us to contact anyone there? I’m only seeing US residents that have access to points of contact..? Also, is there an estimate on when power will be restored? Are people receiving clean water?

    • Ercilia

      September 17, 2014 at 10:25 am Reply

      Hi Sarah, we share your frustration as we have our own team in Los Cabos, and many family and friends. We’re still trying to find reliable local governmental contact information for those seeking updates on local residents. There is not an estimate as to when power will be restored throughout the region. Several resort areas are operating on generator. Hopefully anybody who sees this post and has more information may be able to contribute further. Otherwise, keep checking our blog and we’ll continue to provide resources.

  • Linda Garcia

    September 17, 2014 at 10:19 am Reply

    Hello… I scrolled through the blog and did not see if there was any information on the Royal Solaris Resort. We have 13 family members that were staying there and we have not heard or had communications from them in well over 30 hours. Have you heard anything on this resort? Thank you for taking the time to keep us all informed. It is no frustrating not knowing if they are ok.

    • Robert Trama

      September 17, 2014 at 11:03 am Reply

      Hello Linda, unfortunately we have yet to receive any official word from Royal Solaris. Communication is proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. We will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

    • Ercilia

      September 17, 2014 at 3:36 pm Reply

      Linda, happy to report that Royal Solaris provided the following update: “Once again thank you for all the support; we inform to everyone that today our guests have returned to their homes. We have already started working with enthusiasm to repair the damaged areas to welcome soon in your home away from home.”

  • Ken M

    September 17, 2014 at 10:35 am Reply

    Any word on how the Villa Andaluza faired? We are scheduled to stay there on October 19th.

    Thank you for all your hard work in keeping us informed!

    • Robert Trama

      September 17, 2014 at 10:52 am Reply

      Hello Ken, unfortunately at this time our on-site team in Cabo is still in the process of assessing damages to our villas. Their efforts are proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. Please check back frequently as we will continue to update this blog with more information as it comes in.

  • Chris

    September 17, 2014 at 10:45 am Reply

    Good morning Ercilia-

    Do you have an update on Cabo Villas Beach Resort? We are scheduled to arrive on 10/4. I have yet to see a statement on their website and find any information regarding the damage done to the resort.

    • Robert Trama

      September 17, 2014 at 10:58 am Reply

      Hello Chris, unfortunately we have yet to receive any official word from Cabo Villas Beach Resort. Communication has been difficult but we will update this blog the moment we get an official status from them. If you booked through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us to discuss your reservation at 1-855-745-2226. If you booked through another travel provider or the resort directly, please get in touch with them to review your travel plans.

  • Rick

    September 17, 2014 at 10:55 am Reply

    Thanks Ercilia,
    I had a chance to talk with my son Ryan Monday evening. He is there at Villa del Palmar Cabo on his honeymoon with his bride Kelsey. He said his room did not have any damage but the main lobby was pretty well destroyed. They had reopened a bar/restaurant. So they were being fed and had water. The facility is being supplied by generator power. Which meant one light in their room in the kitchen. How long can this resort supply food and water to the guests? Are they informing the guests about the Military evacuations taking place?

    • Robert Trama

      September 17, 2014 at 12:02 pm Reply

      Hello Rick, we have been in touch with the management of the Villa Group hotels (including Villa del Palmar). They informed us that they have been operating under generator power and have also indicated that they have water, food and beverage available for their guests, employees and their families. We are still awaiting for official word on the evacuation protocol. We have heard that the Mexican military is overseeing the evacuation process and are working with the all the hotels to evacuate their guests as quickly as possible. Please check back frequently as we will continue to update this blog with more information as it comes in.

      • Rick

        September 17, 2014 at 5:49 pm Reply

        Thanks Robert!
        Cell service is back at Villa del Palmar. Contact was made with Ryan and Kelsey, what a relief. They are hanging in there. They are being bussed out in the morning to the airport. Going to be honeymoon stories to tell. Hopefully they can get a redo and have a picture perfect Honeymoon.

    • Robert Trama

      September 17, 2014 at 11:43 am Reply

      Hello Heidi, unfortunately at this time our on-site team in Cabo is still in the process of assessing damages to the region. Their efforts are proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. With that said, we don’t have any specific information about the condition of the hotels and businesses located directly on Médano Beach. Please check back frequently as we will continue to update this blog with more information as it comes in.

    • Robert Trama

      September 17, 2014 at 11:47 am Reply

      Hello Sarah, we have yet to receive official word regarding local residents. However, we did receive reports that segments of the main highway in and out of the Los Cabos region are presently impassable due to flooding and damage. With that said, I believe most local residents have been advised to stay home or seek accommodations in a shelter. Please check back frequently as we will continue to update this blog with more information as it comes in.

    • Robert Trama

      September 17, 2014 at 11:39 am Reply

      Hello Josh, unfortunately at this time our on-site team in Cabo is still in the process of assessing damages to the region. We haven’t seen any updates regarding Sunset Da Mona Lisa or any of the cruise operators. Their efforts are proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. Please check back frequently as we will continue to update this blog with more information as it comes in.

  • Chris B.

    September 17, 2014 at 11:28 am Reply

    For those that are interested the Bisbee family of the Bisbee Black and Blue tournament held in Cabo each year have started a hurricane relief fund with a 250k intial donation of their own. This will directly fund local residents and business owners alike. You can find detailed info at Bisbee.com. Also Pisces sportfishing is posting pics and videos of the hurricane aftermath on their FB page. Also there are now many forums on Tripadvisor that have detailed info and links on the hurricane aftermath. Just an FYI…

  • Robert

    September 17, 2014 at 11:45 am Reply

    We heard that residents that are woman and children are being flown to Mexico City, anyone know if that’s true. Looking for my brother’s family who resides in Cabo

    • Robert Trama

      September 17, 2014 at 11:51 am Reply

      Hello Robert, we received word yesterday that the Mexican air force is airlifting hotel guests to airports in regions not affected by the hurricane (Tijuana, Mazatlán, Guadalajara and Mexico City) to catch connecting flights . However, we are not certain if they are also airlifting residents. Please check back frequently as we will continue to update this blog with more information as it comes in.

  • johnston

    September 17, 2014 at 11:56 am Reply

    any word on properties from Los Zacatitos up the cape from there? Lots of homeowners trying to get info but cant find anything. thoughts are with everyone down there.

  • Bob Button

    September 17, 2014 at 12:21 pm Reply

    I read the post above regarding Barcelona grand faro in san jose del cabo, but it doesn’t state anything about the condition of the hotel. We are due to arrive October 5th, and I want to make sure we still have a room to stay in. I did not book this trip thru you, but any additional information you have on the Barcelona grand faro would be appreciated .

    • Robert Trama

      September 17, 2014 at 1:54 pm Reply

      Hello Bob, as of yet, we haven’t received any additional information from Barceló regarding hotel operations. However, from what we’ve been seeing, I doubt the hotel will be ready for guests by October 5th. Be sure to check back frequently as we will continue to update this blog with more information as it comes in. Good luck.

  • Bob

    September 17, 2014 at 12:42 pm Reply

    Evidently part of the main pool collapsed into the Pacific at The Grand Solmar. Hopefully there were no structural problems with the new building which was right in the heavy surf.

  • Ashley

    September 17, 2014 at 1:24 pm Reply

    Hello,

    My parents are currently living in Cabo and were able to call out and say they were okay. They have asked me to add minutes to their Mexican Cell phone so they can keep us updated. My mom said something about a site ‘babble’ or vabble’ that will let me add minutes? If anyone knows what they are talking about or if this sounds vaguely familiar can you please let me know. Thank you so much in advance!!

    • Robert Trama

      September 17, 2014 at 1:38 pm Reply

      Hello Ashley, if your parents currently have a monthly plan with Telcel, you may be able to access their account or set up an account with their number via the Telcel website to add minutes. You can try accessing their account (if they have one set up) or you may be able to set it up here: https://www.mitelcel.com/mitelcel I hope this helps.

  • Melissa C.

    September 17, 2014 at 1:43 pm Reply

    Hello! I have family staying in the Mision San Gabriel Villa at the Hacienda Encantada Residences. Nobody has heard a word from them since Sept. 14th. That’s 3 days. 🙁 Any word?

    • Robert Trama

      September 17, 2014 at 1:50 pm Reply

      Hello Melissa, we posted an update yesterday regarding the Hacienda Encantada Resort “Everyone at the hotels – employees and guests – are all safe.” You can see the full statement from Hacienda Encantada near the top of this same page. Unfortunately, we haven’t received any additional information as of yet. Be sure to check back frequently as we will continue to update this blog with more information as it comes in.

  • samantha

    September 17, 2014 at 1:51 pm Reply

    Any news as to what hotels have gotten guest to airports to Tijuana? I tried to hotline and no luck my mom is there and im teribly worried. She is at the Riu Palace

    • Robert Trama

      September 17, 2014 at 1:57 pm Reply

      Hello Samantha, we have yet to receive any official word on the evacuation procedure. The Mexican government is in charge of the evacuation process and unfortunately we are still uncertain of how and in what order they are scheduling guests for the airlift. We know that their efforts are proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. Please check back frequently as we will continue to update this blog with more information as it comes in.

      • Ercilia

        September 18, 2014 at 9:30 am Reply

        Thanks DeAnn, I know it must be frustrating for all of the travelers waiting. But everything we’ve heard indicates that the government is working directly with the resorts in order to evacuate stranded vacationers in phases in order to maintain an organized evacuation following the hurricane.

  • Anna Anderson

    September 17, 2014 at 3:14 pm Reply

    My daughter is in Cabo at the Marquis Resort and haven’t heard from her since Monday. Can you tell me what kind of damage is there and if everyone is okay and when she might be able to come back home? 737 932 4028 Thank you.

    • Ercilia

      September 17, 2014 at 3:15 pm Reply

      Hello Anna, we haven’t received any updates about the Marquis beyond what is posted here. Communication is very difficult at this point due to spotty cell availability and widespread outages. We will continue to update here as possible. I can tell you that the Mexican government is coordinating evacuation efforts directly with resorts in Los Cabos.

    • Ercilia

      September 17, 2014 at 3:48 pm Reply

      We don’t work with the Cabo Azul resort directly so we haven’t sought out an update yet, however I just checked their FB page and there is no update. If we do hear anything, I’ll be sure to post it here.

  • Sybelle Sprague

    September 17, 2014 at 5:19 pm Reply

    I’m here with my father wondering how our home in pedregal is doing? Any news regarding Villa Haydee and the rest of Pedregal? Thank you for the updates. Real news is hard to come by.

    Sybelle

    • Robert Trama

      September 17, 2014 at 5:37 pm Reply

      Hello Sybelle, unfortunately at this time our on-site team in Cabo is still in the process of assessing damages to our villas located in the Pedregal. Their efforts are proving difficult due to the loss the power throughout the region, not to mention the loss of cellular and internet service. I’m sorry I don’t have more information for you at the moment. Please check back frequently as we will continue to update this blog with more information as it comes in.

  • DJA

    September 17, 2014 at 5:29 pm Reply

    Ericilia, thank you for all your hard work with updating. I have heard reports that cell service is beginning to be restored in some areas, can you confirm or deny that? Are you in Cabo and, if so, how are you posting? I have also heard some reports of violence (not looting but robberies of people and homes), have you heard anything to that effect? Again, thank you very much for all that you’re doing.

    • Ercilia

      September 18, 2014 at 9:37 am Reply

      Hi DJA, we just posted an update about cell and landline phone service, short answer – some service is back but due to wires down and power outages, communication is still spotty. Our extensive team of coworkers, colleagues and friends in Los Cabos have been keeping us constantly up to date and thankfully they are all safe. I myself am currently headquartered in California. Because we have specialized in Los Cabos for over 25 years, we have long been considered a local expert/authority and as such have extensive connections throughout the region, as well as our own excellent team there. Even though connectivity has been very limited, we’ve managed to remain in constant contact through various sources. Thanks so much for your kind words.

  • Ronnie

    September 17, 2014 at 6:06 pm Reply

    Hello and thank you so much for the work you are putting in to keep us informed! I have family staying at the Riu Santa Fe. The last update was on September 16th. Could you please confirm that everyone is still safe? Thank you.

    • Ronnie

      September 18, 2014 at 7:59 am Reply

      I have been reunited with my family last night! Thank you so much for all the work you did to keep us informed during this trying time. 🙂

      • Ercilia

        September 18, 2014 at 9:24 am Reply

        Ronnie, we ARE SO HAPPY TO HEAR THIS NEWS! More and more reports are coming out of people who are making their way back home. Glad to hear they’re with you and we are hoping and praying Cabo’s back on its feet sooner than later! 🙂

    • Armi Boots

      September 18, 2014 at 1:39 pm Reply

      I’m so happy that you made it home safely. My sister ,DiAnne Lozano, and four of her friends stayed at RIU Santa Fe. We’ve had no contact from them since Sunday just before the hurricane hit until yesterday afternoon with a brief text that said they were supposed to be picked up by the Mexican military for evacuation at 3:45 this morning, Thursday from RIU. I just wanted to know how you were able to get help coming home and how long did it take from the hotel to the border. Thank you for any info you can share.

      • Ronnie

        September 18, 2014 at 4:52 pm Reply

        Hello,

        Thank you so much for your kind words. My two family members were picked up by Sunwing (a Canadian charter airline that they used to book the trip) and flown from Los Cabos to Vancouver on Wednesday night. From what I understand, there was another flight heading out to Toronto that same night, but most of the people from the hotel were still waiting for evacuation flights home.

        I’m really hoping that you can be reunited with your sister and her friends very soon!

    • Ercilia

      September 18, 2014 at 9:41 am Reply

      We don’t have a current update, however, hopefully somebody here can contribute/comment if they hear anything. Looks like Kathy D (another commenter) is also looking for information, so please post on her comment as well if you hear anything!

    • Ercilia

      September 18, 2014 at 9:39 am Reply

      Hi Mike, as we don’t work directly with Posada we have not yet received an update. However, hopefully somebody here can contribute/comment if they hear anything. Contact your tour provider or the resort directly to discuss your travel plans.

    • Ercilia

      September 18, 2014 at 9:41 am Reply

      We don’t have a current update, however, hopefully somebody here can contribute/comment if they hear anything. Looks like Ed Sorensen (another commenter on this blog) is also looking for information, so please post on her comment as well if you hear anything!

      • PML

        September 18, 2014 at 11:34 am Reply

        Kathy

        I live at about 8KM mark on the ocean side of highway next to Esperanza. Our other family members house is directly on the water, mine is about 25 yrds higher.

        Damage on my house was remarkably small–mainly broken windows. I didn’t even get the water damage I had in other storms. We think it was because of the angle the winds came in. Im hearing from our friends down there that in your condo area expect broken windows and likely water damage to furniture.

        On the beach from we lost palapa but not the pool. Of course down trees…many broken windows and most furniture water damage. Neighbor lost seawall all windows with cabinets and subzero ripped out.

        Hope this helps.

        • Amy

          September 18, 2014 at 11:47 am Reply

          Hi PML,
          My family has a condo in the Esperanza. We’re still waiting to hear how extensive the damage. Do you have any idea how badly the Esperanza was hit?
          Thanks so much!
          Amy

        • Kathy D

          September 18, 2014 at 7:33 pm Reply

          Thanks so much for the info and Yes, it does help. My heart goes out to the locals. I hope life and the beauty of Cabo can soon be restored to normal.

          Kathy D.

  • Cathy Duenas

    September 17, 2014 at 11:31 pm Reply

    I have seen info about the Sheraton Hacienda del Mar and announcements from Starwood about their sponsoring property. Hacienda
    Del Mar Vacation Club has been silent. I have searched high and
    low for any info on the resort. Any word? I can only guess there is damage based
    On the Sheraton report but not the
    Extent.

  • Loretta

    September 18, 2014 at 6:57 am Reply

    My heart goes out to everyone dealing with the devastation in Cabos. I hope all the wonderful, hardworking people at the resorts and their families are safe and getting the help they need. I also hope that all of the visitors will arrive home safe and sound soon,

    I have a timeshare at Grand Solmar and will definitely visit when things are back to normal.

    • Ercilia

      September 18, 2014 at 9:28 am Reply

      Thanks for your wonderful comments Loretta. Los Cabos looks back to welcoming all of our visitors with open arms once things return to normal. 🙂

  • Kevin

    September 18, 2014 at 7:12 am Reply

    We have reservations for Dec 31 to come and stay at The Royal Solaris. Do you think everything will be up and running by then or should we look at going somewhere else?

    • Ercilia

      September 18, 2014 at 9:27 am Reply

      Hi Kevin, we don’t have any further updates yet from Solaris. If you booked your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss your travel plans.

  • Betsy

    September 18, 2014 at 7:37 am Reply

    Do you have information about damages to rental homes? I am interested in knowing the status of Villa Tranquilidad and Villa Dios de Mar.

    Thank you.

    • Ercilia

      September 18, 2014 at 9:26 am Reply

      Hi Betsy, we have some updates on our villas but not a complete list yet, our team is diligently working to gather status updates on all properties, but it’s difficult due to road conditions etc. Sorry I don’t have more information for you yet!

  • Mark

    September 18, 2014 at 7:38 am Reply

    any add’l update on Diamante? we heard the staff and guests were safe but no information on level of damage or when the resort will be accepting new arrivals?

    • Ercilia

      September 18, 2014 at 9:38 am Reply

      Hello Mark, as we don’t work directly with Diamante we have not yet received an update. However, hopefully somebody here can contribute/comment if they hear anything.

    • Ercilia

      September 18, 2014 at 9:23 am Reply

      Some reports have indicated restoring widespread power could take “weeks,” however the situation is all changing rapidly. Some cell service and landline service has been partially restored, but downed wires and power outages of course impact the situation. We’ll continue to update.

  • Toby Copeland

    September 18, 2014 at 9:51 am Reply

    Hello, I am the owner of Villa Cristina in Cabo Bello. I spoke to a friend today who left Cabo on Monday. He informed me that Security is in place at Cabo Bello and that my house is in near perfect condition, but that it may be awhile before power is restored. Does anyone know how we can help the local people? I hear that generators and gas are desperately needed. I was thinking of hiring a shipping company to bring generators/supplies? any advice would be appreciated.

    • Ercilia

      September 18, 2014 at 10:30 am Reply

      Hi Toby, I’m going to forward your message to Don. Also hoping that others here can contribute with regard to local relief effort information.

    • Chris B

      September 18, 2014 at 11:28 am Reply

      Hello, for those that are interested in making a donation and supporting Hurricane Odile relief efforts you can make an online donation at Bisbee.com. The Bisbee family has a long history in the Los Cabos community. They sponsor the biggest fishing tournament in Cabo every Oct. They have seeded this fund with a 250,000 usd donation of their own. One hundred percent of the monies raised will go directly to local residents and business owners. Detailed information is available on their website at Bisbee.com. Thanks…

  • Josh

    September 18, 2014 at 10:30 am Reply

    Hi Ercilia,

    Do you have any idea on how Sunset Da Mona Lisa faired the storm? Was there any major damage? Also, how about cabo eco cat?

    Thanks,

    • Ercilia

      September 18, 2014 at 11:32 am Reply

      We don’t have an update from Sunset da Mona Lisa or the Eco Cat but hopefully somebody can contribute here further if they’ve heard. We’re still trying to get word from some of our other activity vendors as well.

  • Teresa

    September 18, 2014 at 10:53 am Reply

    Hi there. Glad to hear a lot of properties and the people are ok. My sister is having her wedding at Sunset Da Monalisa restaurant in early November of this year. We haven’t been able to find any information on the damages. I am sure it is not good. Has anyone heard anything? The Sunset Da Monalisa’s website has not been updated and I cannot find anything online. We are very worried that the wedding might not happen now.

    • Ercilia

      September 18, 2014 at 11:31 am Reply

      Hi Gail, we haven’t received further official word from the Riu properties. However, we do know that the Mexican governmental authorities are working directly with the resorts in order to coordinate the evacuation efforts in an orderly fashion with the resorts directly.

  • Gene Simmons

    September 18, 2014 at 12:08 pm Reply

    Just talked to Solmar Properties CORP. Playa Grande and Solmar beach closed until 22 OCT 2014. Owners and guest will get communication on how to get full refund for guest and for Owners move week to later time.

  • Andrea

    September 18, 2014 at 12:18 pm Reply

    I spoke to the Westin (corporate) yesterday and they will not be open in Cabo until November, EARLIEST. We had reservations for check in on Oct 25. and have been refunded.

    Also, Spoke to the Melia Real Resort. We also had reservations there for same time period. The rep said that the hotel would be open at that time and honoring reservations. He said that the Melia Real’s beach was affected only and that no structural damage had been sustained by the resort. I find that hard to believe given the pics and accounts from online sources. Anyway I sought reimbursement from our third party supplier and was refunded.

    He also said that the ME Resort (their sister resort) sustained some damage and was expected to reopen on 10/15.

    Hope that helps anyone who is interested.

    • Ercilia

      September 18, 2014 at 12:33 pm Reply

      Andrea, THANK YOU for sharing information here with everybody else! 🙂 Hope to see you in Los Cabos in the future when things settle down a bit.

  • Susan Milano

    September 18, 2014 at 12:22 pm Reply

    Can you tell us the damage sustained at Cabo Villas Beach and Spa Resort. We are owners of the beachfront building, which I’m sure sustained a lot of damage.

  • Jennica

    September 18, 2014 at 12:44 pm Reply

    Hi! I was wondering if there are any updates on Hacienda Encantada. I am scheduled to arrive on October 5th and just trying to figure everything out. Anything will help!

    • Ercilia

      September 18, 2014 at 1:41 pm Reply

      Hi Jennica, nothing beyond what he have currently but we’ll be sure to update as soon as we have further information. If you booked your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss your travel plans.

    • Ercilia

      September 18, 2014 at 1:30 pm Reply

      GRACIAS Devon! We did see a press release as well that indicated commercial flights could possibly begin as early as 10 days at SJD (linked above). Thank you for sharing!

  • Buddy Gilmore

    September 18, 2014 at 1:32 pm Reply

    Cabo Villas posted a picture on Facebook 20 minutes ago. Looks like nothing happened – in fact, they have lounge chairs around the pool. The picture is date 18 September. The accompanying text speaks to the amazing cleanup efforts.

  • Ryan

    September 18, 2014 at 2:18 pm Reply

    Hello Ercilia,
    Thank you for providing the updates. This seems to be the best source of information for updates and you are doing a most excellent job.
    I see that many are seeking refunds for their vacation travel and I don’t know if you would have any advice as to when people should consider doing that.
    We are scheduled to visit Vila Del Arco in October (27 – 30) and I really don’t want to cancel the trip. Any advice would be greatly appreciated. We’d still love to come visit because we know that the beauty of Cabo and it’s people will shine through any mess left behind by this event. And we can even lend a hand if needed ;’)

    • Ercilia

      September 18, 2014 at 2:21 pm Reply

      Hi Ryan, thanks so much for your kind and positive words! Los Cabos is truly an amazing destination. We’re doing our best! Our best advice is to get in touch with the party through which you booked your reservation, as policies differ on a case-by-case basis. If you booked your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss your travel plans. Good luck!

  • Vickie Berendse

    September 18, 2014 at 2:36 pm Reply

    Any updates from Sandos Finisterra? We have reservations for Oct. 27 to Nov. 3. Saw that the Solmar/Playa Grande beach is closed until Oct. 22. Any pictures available of the damage to Finisterra? Thank you for any information.

    • Ercilia

      September 18, 2014 at 3:17 pm Reply

      Vickie – JUST posted an update from Sandos. If you booked your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss your travel plans.

    • Ercilia

      September 18, 2014 at 3:49 pm Reply

      🙂 I think this is by far my favorite comment. Save Pancho! My hunch is that Pancho is too tough to let a hurricane keep him down for long.

    • Robert Trama

      September 18, 2014 at 5:12 pm Reply

      Hello Howard, we have yet to receive any word regarding the restaurants on Médano Beach yet. We will update the blog once we receive word.

  • Julie Hites

    September 18, 2014 at 7:20 pm Reply

    Feeling so helpless being so far away. Thank you for your updates, your blog is the best ‘go to’ out there right now. I am feeling so sad for the locals who have lost everything and don’t have the means to recover as we do as Americans. I’m thinking of getting as many friends and family members together to take a trip to Cabo in November. We should spend, spend, spend, shop, eat, play and help get the village of Cabo San Lucas back on it’s feet. Show them we are still there.

    • Ercilia

      September 19, 2014 at 8:54 am Reply

      LOVE this message, Julie. Yes, Los Cabos will welcome you with open arms. Hearing positive things this morning about recovery, but Los Cabos could use all the help it can get to get this BEAUTIFUL destination back up and running – better than ever!

    • Julie Trujillo

      September 19, 2014 at 9:10 am Reply

      I completely agree Julie 🙂 My friends and family plan to do the same thing-real soon!
      We love Cabo and all the wonderful people there!

    • Mary Ann Meisenbach

      September 21, 2014 at 11:36 am Reply

      I couldn’t agree more! We were scheduled to have a family reunion with 21 of us at the Melia Cabo Real beginning Oct 28… We already know that we will most likely not be able to stay there but hope to find 11 rooms at another Cabo resort! We hope to keep our trip planned and help Cabo recover also!

    • toby copeland

      September 19, 2014 at 4:23 pm Reply

      Hello Nikkia,
      I am the owner of Villa Cristina and fortunately there was minimal damage. So the villa will be ready once power and water are restored to Cabo.

      • Nikkia What

        September 26, 2014 at 6:25 pm Reply

        Thanks for this update Tony! Today we rescheduled our stay at your villa for the end of November because SJD will still to be closed during our original travel dates. Our family is keeping you all in our prayers during the relief efforts and look forward to our first trip to Cabo!

  • Shelley Sigholtz

    September 19, 2014 at 6:08 am Reply

    My 6 friends were at the Rui Palace in Cabo. They were transfered to the airport and airlifted to Dallas, Tx last night. They are all safe. Thank you American Airlines!

    • Kayla

      September 20, 2014 at 3:37 pm Reply

      I was wondering if you could give me an update on the damage to the Riu Palace. Will they be up and running by the 9th in your opinion. Do you think we should try and cancel?

      • Ercilia

        September 20, 2014 at 5:37 pm Reply

        Hi Kayla, we haven’t received any further updates beyond what we’ve posted so far, but we’ll continue to monitor and will update as soon as we know more about the Riu properties’ reopening date. If you booked your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss.

  • Lori Whitesell

    September 19, 2014 at 8:43 am Reply

    Our care taker and friend made it to Pedregal yesterday. Some places are severely damaged. Others, not as much. We did better than expected. Lost our palapa, one window, all trees and house flooded. The security is tight in this neighborhood, so for that we are grateful. We hear that shuttles to the airport are book solid so getting out is a challenge and water and electricity have not been restored in Pedregal. But, interestingly, land lines are working! Thanks so much for this blog. It has been our lifeline these past days.

    • Ercilia

      September 19, 2014 at 8:50 am Reply

      Lori, thanks so much for the report! We are getting some very positive and promising updates about the recovery efforts this morning. Together, we will rebuild and be better than ever!

  • Robert Brabham

    September 19, 2014 at 10:53 am Reply

    First and foremost, our thoughts are with the folks who reside in Cabo. I can’t imagine what you’re going through, but I know you’ll endure. More people than you know care!
    Secondly, I want to thank Cabovillas and Ercllia for all their efforts to keep folks informed on this site. It has to be a full time endeavour and I appreciate your efforts! I have never used cabovillas, but your information has helped us all. Thank you!

    • Ercilia

      September 19, 2014 at 12:15 pm Reply

      If you booked your reservation through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss your travel plans.

    • lefty

      September 19, 2014 at 12:33 pm Reply

      I was in cabo when hurricane marty hit and was amazed how fast everyone work to get everything put back together is this going to be harder then that do you think

  • Ricky

    September 19, 2014 at 1:56 pm Reply

    Did anyone see or hear reports on Mykonos Bay Resort? We’re booked for October/November and would like to know whether we should postpone our reservation or it’s safe to stay there.

    • Ercilia

      September 19, 2014 at 1:59 pm Reply

      We haven’t, Ricky as we don’t work with them directly. However, maybe somebody will see your post and comment. Good luck! You should definitely contact the party through which you booked in order to discuss your reservation.

    • Lisa

      September 21, 2014 at 12:35 pm Reply

      I have heard from one of the property managers at Mykonos that many units were very damaged although I do not know the extent of those damages. Best to check with who you booked with.

    • Robert Trama

      September 19, 2014 at 3:16 pm Reply

      Hello Josh, we still have yet to receive any reports regarding Sunset Da Mona Lisa and Cabo Eco Cat. We’ll post as soon as we hear something.

  • Steph

    September 19, 2014 at 3:34 pm Reply

    I came across your blog while browsing, Your updates on Cabo are great, but I was wondering if there is any way of getting information on the local residents. Not to be mean , but hardly anybody is talking of them… I have someone very dear to us who is currently employed at the Hilton and we have not heard from him since the Hurricane hit land. We have tried the red cross in cabo, called every number we have and no news. We can’t even get a flight out to cabo until the 27th. If anybody knows how to get any information on local San Jose del Cabo residents please let me know. His name is Juan Alvarez Chavez ( employed at the Hilton carretera transpeninsular ( He is my Father and I am very worried about him)

    Thank you
    Steph
    dollieyez@yahoo.com

  • dan keith

    September 19, 2014 at 3:48 pm Reply

    hi,

    we have a wedding planned at Riu Santa Fe for November of 2015. Do you think it is still safe to plan our wedding from this far out? I know mexico has had hurricanes before but im not aware of how long clean up times typically take in these regions. Would it still be a safe bet for us to still plan on coming to Cabo for NOV 2015? Will the town be back up and running and rebulit by then?

    • Ercilia

      September 20, 2014 at 10:26 am Reply

      Hi Dan, your wedding is very far out, you’ll probably be fine. Please discuss your concerns with the party through which you’ve booked your event in a few months to discuss the status.

  • Andrea

    September 19, 2014 at 7:16 pm Reply

    American Airlines is allowing pe0ple who have tickets to/from/through Cabo between now and Dec 15, to CHANGE their tickets without a change fee. New origin and destinations are OK. Change Fee waived. If you booked through a third party, call them to change tickets. If you call American and they do it, they will charge you a $25 per ticket 3rd party service charge!

  • Ashley

    September 19, 2014 at 7:26 pm Reply

    Thank you so much for updating this blog, it is the best information I have been able to find. Cabo is near and dear to us, such a terrible thing to have happen to such wonderful people.

    Do you happen to have any details on how the housing community / beach area of Cabo bello made out?

    • Ercilia

      September 20, 2014 at 10:07 am Reply

      Hi Ashley, I don’t have any information directly about that area yet but hopefully somebody here will see your post and be able to clarify further!

  • Lori Garcia

    September 19, 2014 at 9:38 pm Reply

    Bravo for this comprehensive updated information. Used to enjoy working with Don (founder) of ESS in the ‘early’ days .. we are still doing our thing and grateful to God for no loss of life/limb .. we are proud of the people of Cabo San Lucas, San Jose del Cabo, Todos Santos, La Ribera, Los Barriles, East Cape, Elias Calles, Pescadero (don’t want to leave any area out!!!)

    “CABO FUERTE” will repair and rebuild and be better than ever.

    • Ercilia

      September 20, 2014 at 10:06 am Reply

      Lori, thanks so much for your kind words. Because we’ve specialized in Los Cabos for over 25 years, our roots run deep in this wonderful community. Cabo Fuerte, indeed. Los Cabos will be better than ever!

  • Matt smith

    September 19, 2014 at 10:03 pm Reply

    Take the ferry from La Paz to topolobampo and fly out of Los mochis to Mexico City. For the people stuck in cabo or LA Paz please get the word out this is the fastest way to get out. We fly out in the morning. We have asked that this information be released on the weather channel or other outlets but to no avail. It is a long but simple trip and the airlines have not charged extra for the reroute. It is a $78 dollar ride with a free meal if you show your ticket. Just don’t be last to dinner. I hope all Americans get out safely but the ferry we took yesterday was not even close to full.

  • Andrea

    September 20, 2014 at 3:24 am Reply

    Our prayers go out to all of the families who have lost their homes. The Red Cross is ready to help as soon as flights can land. Americans do want to help so please ask for their assistance and they will come!! Are the roads still flooded and how is food getting to the resorts? Please tell us what we can do now to help re-build Cabo.
    La familia Cabo.

    • Ercilia

      September 20, 2014 at 10:04 am Reply

      Hola Andrea, thanks for your comment, hopefully somebody here can contribute more toward the local relief efforts. We do have a link in our blog for one place to donate.

    • Ercilia

      September 20, 2014 at 10:16 am Reply

      Hola, Edie – we don’t work directly with Terrasol, so we don’t have an update from them. However, hopefully somebody will view your post here and be able to comment further.

  • Patty Magee

    September 20, 2014 at 7:32 am Reply

    Steph, I have a friend who works at the Hilton and she said they have a generator being used during the day. I have been communicating with her on facebook. She said, half of the Hilton was destroyed and probably will not reopen until mid December. I will give her your Dad’s name and if she knows him, help him to contact you. Hope you hear from him soon.

  • Eddie Gonzalez

    September 20, 2014 at 2:20 pm Reply

    Just a quick comment. I received a call today from Cabo Villas Beach Resort and they told me that they will be open Sept 27th. I told them that’s great but the airlines will not start flying in til Oct 1st. We had reservations for the Sept 27th – Oct 4th. She couldn’t answer when I told her that. Maybe its a way for them to keep our money because they can say they were open to accept our visit but no airlines to get us there.

    • Ercilia

      September 20, 2014 at 5:35 pm Reply

      Hi Eddie, there is still some ambiguity as to exactly when SJD will be open again to commercial flights. The last press release from the organization that runs the airport (linked in this blog) said “10 days” but we will continue to monitor for updates.

    • Ercilia

      September 20, 2014 at 5:34 pm Reply

      I don’t have word on flights for residents, but it does sound like La Paz airport will be fully operable before SJD. We’ve had several staff members make the drive a few times already this week from Cabo San Lucas to La Paz.

  • ilona

    September 21, 2014 at 6:37 am Reply

    Does anyone have any more information on the barcelo grand faro? I am supposed to be getting married there on January 14th. Should I look into a change of plans or will 3.5 months be enough to get things back up and going?

    • Robert Trama

      September 22, 2014 at 10:14 am Reply

      Hello Ilona, we received word on Sept 15 that all hotels guests were safe and secure. However, we are still awaiting official word on the condition of the hotel. We will update as soon as we hear something.

  • MIke

    September 21, 2014 at 8:44 am Reply

    Been to Cabo many times and it’s one of our favorite places. It’s truly heartbreaking to see the devastation and to know that so many people have lost so much. I wanted to add my voice of thanks for all the work you’ve done to help keep people updated. As others have mentioned it has been surprisingly difficult to find much news about this tragedy, especially in the hours and days just after the storm. So, please know that your posts and updates have been extremely helpful to a lot of people. Outstanding work. Good luck and Godspeed to everyone there in these coming days. We are contributing to the relief fund and as soon as Cabo is open for business we’ll plan to return.

  • Nikki Lamontagne

    September 21, 2014 at 9:57 am Reply

    Thank you for all the information. This is by far the most helpful information that I have found.

    Do you have any news on Marina Sol Condos?

    Thank you

  • Dennis

    September 21, 2014 at 10:45 am Reply

    Hello Ercilla,

    Thank you very much for your hard work and efforts to keep communications open for the guest and resorts. I know this can be difficult to determine at this time, but my wife and I have reservations November 12-18 for Sandos Finisterra.

    I noticed that you recommended to another person with a reservation for Sandos Finisterra for late October to early November to check with the travel booking agency to discuss their reservation. Based on my stay dates of November 12-18 should I try to change my reservation? I booked through Expedia.com .

    Thank you in advance.
    Dennis

    • Robert Trama

      September 22, 2014 at 10:46 am Reply

      Hello Dennis, have you tried calling Sandos? Unfortunately their website has yet to post any Odile-related information. However, they have been updating their Facebook page frequently. At this time, they have yet to list an estimated re-open date but they are requesting that those with future reservations contact them via private Facebook message or via email. Their email is reservations2@vacstore.net. I hope this helps.

      • Dennis

        September 28, 2014 at 8:51 am Reply

        Hello Robert,

        I actually did call the Sandoz USA phone number. The current update is that they have pushed the expected opening date from October 1st to November 1st. The one thing missing in this equation is that there is no photos for someone like us to gauge the extent of damage, which also ties to the confidence of the opening date of November 1st.

        My reservation begins on November 12th and they thought it might be a good idea to check with them again starting the middle of October to see if they are still tracking for the same opening date.

        I guess we’ll just have to wait and see what happens. For the sake of the staff there, I hope things get back to normal soon for them.

        Thank you.

  • Kathy

    September 21, 2014 at 12:53 pm Reply

    Does anyone have any information on extent of the damages at The Grand Regina – (next to the Westin ) we are traveling there the first week of December.

  • Doug Brow

    September 21, 2014 at 9:02 pm Reply

    Can you give us an update on the state of the Bel Air hotel, San Jose Del Cabo, we have time share for November 1st, do you think things will be back to normal before then? Let us know what you think. thx Doug Brow

    • Robert Trama

      September 22, 2014 at 10:30 am Reply

      Hello Doug, the last official word we received from Bel Air Los Cabos on September 17th, stated that they were still assessing the overall state of the destination and their resort. Unfortunately they do not mention timeshares. They are offering guests with reservations (up to October 30th) the option to book stay at an alternate destination, penalty free cancelations, or the option to change their dates for Cabo. I hope this helps.

    • Robert Trama

      September 22, 2014 at 10:21 am Reply

      Hello Larry, we don’t represent Coral Baja or the El Zalate. Perhaps somebody else has an update. I did check their facebook page. They have a few pics up.

  • Ingrid Araiza

    September 22, 2014 at 1:22 pm Reply

    Hello, can you give me an update of what Sandos Finisterra is planning on October? I know that it is closed till October 1st but when will they reopen?

    Thank you.

  • BillF

    September 22, 2014 at 5:27 pm Reply

    Here’s information on the Me Cabo that you can use to update your site.
    I just called Melia reservations to confirm my December 2014 reservation and was advised the ME Cabo will be closed until January 31, 2015. The representative explained the hotel has significant damage and the beach is gone. Though my reservation is non-refundable, they did of course cancel it. I then called US Air who advised they are waiving the $200 per ticket change fee. Just tell them where I want to fly instead and they will put me on that flight (of course paying a fare difference if there is one).

    • Perica Bell

      September 24, 2014 at 8:11 pm Reply

      Hi Chrystal,

      I was supposed to have a wedding at El Encanto on 10/11/14. We have been trying to contact the owner, as well as my planner, but no luck so far- the owners have not picked up our calls to their personal cell phones either. We found someone who indicated that they had a way of getting in contact; I will let you know if I hear anything. I had guests staying there and at Casa Natalia, and neither venues have been able to respond to queries; a bit frustrating but also understandable during these times.

    • Ercilia

      September 23, 2014 at 1:50 pm Reply

      Hi Karen, we’re still assessing the condition of our villas – so far, some had some minimal damage while others weathered the storm in excellent shape.

  • Miriam and Scott Grice

    September 23, 2014 at 12:02 pm Reply

    Thank you for all the great information. We know this is a trying time for those who live and work in San Jose del Cabo and Cabo San Lucas.
    We have reservations for Casa Natalia for 10/1/14 through 10/4/14. Do you have any information on the resort. We also had reservations Hacienda Encantada , they are closed during the dates of our stay and we were able to cancel. We cannot get hold of Nathalie Tenoux or the anyone at Casa Natalia despite emails, Facebook postings and phone calls. We know they have internet connection because of the Facebook postings. We need to reschedule flights if they are closed (we are to arrive 10/1/14) but cannot do this until we hear from Casa Natalia. Thank you in advance for your help.

    • Ercilia

      September 23, 2014 at 1:50 pm Reply

      Hi there Miriam, we too are awaiting an update from Casa Natalia and have not yet heard back. We will of course update here once we hear definitively from them.

    • Lidia

      September 23, 2014 at 4:28 pm Reply

      I just read the update posted today regarding the airport not reopening until at least October 8th. This is not good news for the resorts working to reopen by Oct 1st. We are secluded to arrive at the Villa Del Palmar on Oct 10th. I suspect we should seriously look into rescheduling. We are sad….

  • Christie

    September 23, 2014 at 8:41 pm Reply

    Hi, Can you tell me where this Hilton update came from? I do not see it on their website or facebook page. Thank you! Excellent resource here. I have really appreciated it.

    Update 9/22/14 – We are not taking any additional reservations from now until January 20, 2015. As of the reservations between now and December 19th, they must be cancelled. Those reservations between December 20th and January 20th remain the same.

    • Ercilia

      September 24, 2014 at 8:38 am Reply

      Hi Christie, this was actually sent directly to us as we partner with them. However, we’ll continue to update this blog as we hear more. If you have a reservation and booked it through us (Earth, Sea & Sky Vacations / CaboVillas.com), please contact us ASAP to discuss your reservation at 1-855-745-2226. If you booked through another tour provider or the resort directly, please contact them to discuss.

      • Christie

        September 25, 2014 at 12:53 am Reply

        Thanks so much for the reply Ercilia.

        We did not book through you. Unfortunately. As I am finding this as a better resource than any of the hotel call centres. Any future trips to Cabo and you will for sure be top of mind after this.

        I am have a wedding planned at Las Ventanas on January 9 and all our guests, including myself are flying in from Australia. The majority staying at the Hilton. The Hilton call centre is a nightmare and has no idea what is happening so I appreciate you passing along details, like the possibility that they are keeping reservations from Dec 20-Jan 20. It’s helping a anxious bride stay optimistic. So sincere thanks!

        • Ercilia

          September 25, 2014 at 9:19 am Reply

          Hi Christie! From everything we’re seeing, the cleanup efforts following the storm are proceeding extremely rapidly! We’re excited about the progress we’ve seen already and it’s been less than 2 weeks! Congratulations on your upcoming wedding and, of course, we’d love to help you with any future plans!

          • Christie

            September 25, 2014 at 6:59 pm

            Hi again. Thanks for you kind reply.

            Just FYI all reservations at the Hilton have officially been cancelled up until Jan 15.

            All my guests received the communication today and can log in and see their reservations from Jan 5-11 have been officially cancelled. So the December 20th and January 20th reservations have not remained the same.

            If anyone has any recommendations for a similar hotel experience in Cabo to the Hilton it would really help me in getting back to my wedding guests. Thanks!

          • Ercilia

            September 26, 2014 at 8:32 am

            Hi Christie – Thanks for updating here. If you’re not already working with a travel professional, please call our team and perhaps we can help rebook them. If you are working with one currently, they might be able to redirect you to another good property in the area. There are several in the Corridor area nearby that are projected to reopen in November, however most are all-inclusives.

    • Ercilia

      September 24, 2014 at 8:40 am Reply

      The last update we see from Sunset da Mona Lisa on their Facebook fan page states that “we are working hard to clean and raise up our second home, our beloved Sunset Da Mona Lisa Restaurant.”

  • Jeff Diem

    September 25, 2014 at 5:51 am Reply

    This has been the most information to keep distant members up to date that I have come across. Prayers and best wishes to those that keep our home away from home going. Hope they all have time to get theirs in order also. Still checking in each day so thanks for the updates. Got plans for a later return.

  • Jessica

    October 6, 2014 at 9:27 pm Reply

    First off, so sad about all of the damages and loss from the hurricane 🙁 I feel a little selfish posting about a vacation when there are still many suffering from the storm. With that said, I’m supposed to be leaving on the 14th to come out. My parents think I’m crazy and should re-think. I’m supposed to stay at the Pueblo Bonito Rose… are the beaches clean and safe for swimming? They’re worried about me getting sick from unhealthy conditions either at the hotel or on the beach / in the ocean. Fair concern I’d say. Also, are any of the clubs other than Nowhere Bar open? That’s part of the fun of vacation… curious if any of the night life has started back up. What about restaurants in town.. were many damaged or should we be able to find plenty of places to eat? Thanks for any feedback… continually sending prayers!!

    • Ercilia

      October 7, 2014 at 9:03 am Reply

      Hi Jessica, many nightclubs, restaurants and shops have reopened and members of our team and friends of ours have been on the beach at Médano regularly in the last week and have reported the water is beautiful. I think you’ll be pleasantly surprised by all of the rapid progress. Los cabos looks forward to welcoming you!

  • Sharon Teipen

    October 12, 2014 at 6:03 am Reply

    We are due at Montecristo Estates Pueblo Bonito in 10 days. Can you tell me if the houses are ready for guests? Thank you

    • Ercilia

      October 13, 2014 at 12:15 pm Reply

      Hi Sharon, we don’t work with Montecristo Estates directly so we don’t have an update on the homes. You might want to check with them directly. Good luck! Los Cabos looks forward to welcoming you.

  • RISE CROWL

    November 9, 2014 at 9:08 pm Reply

    We are headed to Cabo the end of January and understand that the Solmar has reopened. Have the businesses/restaurants been able to receive the help they need to get back up and running. We were wondering if you had any info about our dear friend Maro and his family (Maro’s Shrimp House). Our hearts go out to our many friends in Cabo. We plan on returning January!

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